Doors Technical Helpdesk Engineer — Remote & On-site Support

Kone México; Nottingham; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading global door solutions provider is looking for a Doors Technical Helpdesk Engineer based in Nottingham. You will provide technical support for industrial and pedestrian doors, ensuring compliance with safety standards. The ideal candidate will have strong technical knowledge, customer service skills, and relevant qualifications. This role offers excellent benefits, including a competitive salary, company car, and comprehensive healthcare plans.

Benefits

Company car

Paid travel and overtime

25 Days Holiday + 8 Bank Holidays + 1 Volunteering Day

Company Pension Scheme

Gym membership

Qualifications

• Strong technical knowledge of pedestrian and industrial doors, gates and barriers.
• Excellent health and safety knowledge.
• Collaborative team player.
• Full, clean UK driving licence.

Responsibilities

• Provide remote and on-site technical support to Doors engineers.
• Log cases to the Technical Helpdesk tool and direct to relevant expert.
• Deliver training to Doors engineers during site visits.

Skills

Technical knowledge of doors

Customer service skills

Problem-solving

Communication skills

Health and safety knowledge

Education

ADSA and DHF qualified

CSCS certification

Job description

A leading global door solutions provider is looking for a Doors Technical Helpdesk Engineer based in Nottingham. You will provide technical support for industrial and pedestrian doors, ensuring compliance with safety standards. The ideal candidate will have strong technical knowledge, customer service skills, and relevant qualifications. This role offers excellent benefits, including a competitive salary, company car, and comprehensive healthcare plans.