Director of Medical Records

Whittierhealth; United Kingdom; On-site; USD 104,000 - 115,000; Full time

Job summary

A healthcare facility in Massachusetts is seeking a Director of Medical Records to oversee health information management operations, ensure compliance with standards, and lead a team of professionals. The role requires a minimum of 3 years in health information management and a supervisory role, alongside education qualifications in the field. This full-time position offers a hybrid work environment and competitive compensation.

Benefits

401(k)

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Qualifications

• 3+ years of relevant health information management experience.
• 1 year in a supervisory or lead role in a hospital/health system.
• Registered Health Information Administrator (RHIA) or Technician (RHIT) preferred.

Responsibilities

• Oversee HIM operations and ensure compliance with regulatory standards.
• Monitor quality and productivity for health records accuracy.
• Supervise daily operations and HIM staff.

Skills

Health information management

Team leadership

Compliance monitoring

Electronic health records

Training and development

Education

Associate’s Degree in Health Information Management or related field

Bachelor’s degree in Health Information Management or related field

Job description

Whittier Rehabilitation Hospital - Haverhill/Bradford

Director of Medical Records

Full-Time, 40 hours/week

Base pay $104, 000 - $114,400

Hybrid between Bradford & Westborough locations

The Director of Medical Records oversees day to day HIM operations, ensuring compliance with regulatory standards, providing leadership to a team of HIM professionals, and actively participating in the ongoing and annual evaluation of staff. Daily operations may include records processing, scanning and indexing, incomplete records and physician notification, deficiency analysis, transcription services, and release of information.

Primary Duties

• Create and maintain an organized repository comprehensive training materials and documentation for the Health Information Management (HIM) department, covering processes, procedures, and system usage. Facilitate training sessions using developed materials to educate new hires and existing staff on HIM processes and best practices
• Monitor quality and productivity to ensure the accuracy and completeness of health records.
• Oversees electronic health record systems. Troubleshoot technical issues and liaise with IT support as needed.
• Ensure adherence to established policies and procedures within the HIM department and implement changes and improvements as needed.
• Act as a point of contact for internal and external stakeholders regarding HIM related matters.
• Supervise and coordinate daily operations within the Health Information Management (HIM) department. Ensure the accurate and timely processing of health information tasks.
• Provide direct supervision to HIM staff, including conducting regular check-ins, performance evaluations, and addressing any performance concerns.
• Conduct ongoing and annual evaluations of HIM staff to assess performance, provide constructive feedback, and support professional growth. Collaborate with HR in the development of performance improvement plans when necessary.

Prerequisites

• Three (3) years of relevant health information management experience or working within hospital/health system. One (1) supervisory and/or lead role in hospital/health system environment with EMR required.
• Associate’s Degree in Health Information Management or closely related field required. Bachelor’s degree in Health Information Management or closely related field preferred.
• Registered Health Information Administrator (RHIA), or Registered Health Information Technician (RHIT) preferred.

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance