Direct Support Professional I/II

Coordinated Care Services, Inc.; Brighton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community services organization in Brighton is seeking a Direct Support Professional to provide essential support for individuals with intellectual/developmental disabilities. The role involves assisting with daily living tasks, medical appointments, and fostering independence in a collaborative environment. The ideal candidate will have a high school diploma, experience with developmental disabilities, and a valid driver's license. Benefits include competitive salary, generous time off, and opportunities for professional growth.

Benefits

Competitive salary

403b retirement plan

Generous time off package

Opportunities for growth and development

Supportive environment

Qualifications

• At least one year of practical experience working with individuals with developmental disabilities preferred.
• AMAP Certification required for DSP II.
• Possesses a valid NY State Driver’s License.

Responsibilities

• Provide person centered support to individuals.
• Schedule and accompany individuals to medical appointments.
• Assist with daily operations of the residence.

Skills

Person centered support

Effective communication

Crisis management

Flexibility

Education

High School Diploma or Equivalent

Tools

Medication Management System

Job description

Organization: Catholic Charities Family and Community Services

Posting Start: 2025-12-12

Location: Brighton, NY

Job Title: Direct Support Professional I/II

Posting End: 2025-12-31

A Brief Job Description:

We are Hiring!

Job Posting:DIRECT SUPPORT PROFESSIONAL III

Employment Type:Full-Time

Schedule:Varies

Salary:$21.00 to $21.50/hr

General Description

Provide support and instruction in activities necessary to promote and maintain independence and self- determination for individuals with intellectual/developmental disabilities receiving services living in a Catholic Charities Family and Community Services residential setting. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.

Essential Duties and Responsibilities

• Provide person centered support to all individuals served recognizing the individual’s need for teaching and preferred style for learning and at a level at which he or she can perform.
• Provide direct personal assistance in instances when an individual requires “hands on” supports.
• Assist individuals in supporting his/her own health and wellness needs.
• Schedule and accompany individuals to all necessary medical appointments as directed and document all pertinent information as required.
• Assist individuals in meal preparation, menu planning, and food shopping.
• Engage in effective communication with individuals.
• Provide immediate response to and report all incidents, first aid treatments, medical emergencies, or other crisis according to policy and procedures.
• Assist individuals with fiscal management while safeguarding their funds. This may include completing ledgers, reconciling accounts and supporting individuals with spending choices.
• Assist individuals with maintaining a clean, safe, and orderly home by following safety and infection control procedures.
• Appropriately communicate all pertinent information during the work shift and from shift to shift to other team members and/or assigned supervisor.
• Attend staff meetings.
• Promote the emotional, physical, and personal well-being of individuals served.
• Provide and maintain a clean and safe living environment for all clients.
• Ensure appropriate staff-to-client ratio at all times.
• Implement individual treatment plans and follow as written.
• Ensure proper safekeeping of individual’s valuables.
• Report and/or document routine and unusual events including completing daily logs, accident reports, etc. in a concise, understandable, legible and timely manner.
• Assist with daily operations of the residence in accordance with regulatory requirements, agency policy, and quality program standards.
• Correctly follow procedures for mandated reporting and responding.
• Maintain and expand skills and knowledge relevant to providing high quality support and services.
• Obtain and maintain all required trainings and apply the information to support people served.
• Ensure that people exercise their rights and that rights are not restricted without due process.
• Ensure people are treated with dignity and respect.
• Provide transportation to individuals and business-related travel whether in personal or agency vehicles, following all safety procedures.
• Maintain agency vehicles in a safe, clean and functional condition, reporting any concerns or problems to an immediate supervisor.
• Maintain flexibility in work schedule based on needs of individuals assigned including working overtime and/or covering additional shifts on an emergency basis.
• Participates in relevant Agency meetings and/or trainings
• Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
• Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
• Other duties as assigned

Additional Responsibilities of DSP II

• Obtain AND maintain Approved Medication Administration Personnel (AMAP) Certification
• Administer Medications as written by providers – document in Medication Management System
• Administer prescribed personal care by providers – document in Medication Management System
• Complete 2nd med checks
• Schedule appointments as directed by the Residence Manager or Medical Liaison
• Attend medical appointments as directed by Residence Manager or Medical Liaison

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Qualifications

Education:High School Diploma or Equivalent preferred

Credentials:Possesses a valid NY State Driver’s License and a Driver’s record considered acceptable by the agency and insurance carrier for full time and part time employees only.

AMAP Certification required for DSP II

Experience:At least one year of practical experience working with individuals with developmental disabilities preferred.

Top Benefits and Perks:

• Competitive salary and 403b retirement plan
• Generous time off package and work-life balance
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

Join us and help make a positive impact in our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet