Digital Project Manager

SOZO Design Ltd.; Cheltenham; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A digital agency in Cheltenham is seeking a Digital Project Manager to oversee website projects, maintain client relationships, and ensure on-time delivery. The ideal candidate has 5+ years of experience in project management, a passion for digital marketing, and is skilled in tools like WordPress and Shopify. This role offers a hybrid work environment, a competitive salary, and opportunities for personal development.

Benefits

Competitive salary

Annual staff bonus

Flexible working hours

Personal development opportunities

Qualifications

• At least 5 years commercial experience delivering website projects.
• Ability to manage multiple projects and meet deadlines.
• Experience in upselling services and enhancing client relationships.

Responsibilities

• Oversee delivery of WordPress and Shopify websites.
• Manage client relationships through communication and presentations.
• Ensure project delivery on time and on budget.

Skills

Project Management

Client relationship management

Attention to detail

Communication skills

Ecommerce knowledge

Creative thinking

Tools

WordPress

Shopify

Teamwork.com

Job description

We are looking for a Digital Project Manager to help manage our clients and deliver website projects.

Formed in 2000, SOZO is an award-winning B Corp digital agency, based in Cheltenham. SOZO has a team of 40 all who have a passion for digital marketing with specialisms ranging from branding to website design, development and digital marketing.

Our team like to push the boundaries of what is possible and are allowed to experiment and develop their talents within a collaborative environment.

What are we looking for?

We are looking for a Project Manager who relishes a challenge. Someone who is passionate about the detail; achieving timings, sticking to budgets and managing the delivery of high quality website projects with a meticulous attention to detail.

You will be mainly responsible for overseeing the delivery of WordPress and Shopify websites. You will manage your own set of clients and have autonomy to advise and direct their projects. We expect you to be proactive in advising your clients and in the upselling of our other services to them.

Applicants must have at least 5 years commercial experience delivering website projects of various sizes and technical complexities across a range of market sectors.

You must be able to demonstrate how you have successfully delivered website projects on time and on budget and demonstrate knowledge of ecommerce.

This role will be hybrid, at work/remote, with a minimum two days based at our Cheltenham office (in Tivoli).

Your main responsibilities:

• Project Management of website builds
• Achieving deadlines and milestones
• Managing client relationships, including regular communication, meetings, calls, and presentations
• Liaising with internal design, development and marketing teams
• Take an active part in and contribute to our team and evolving our services
• Share initiatives, best practices and results
• Keep up to date with the latest digital marketing trends and best practices
• Cross-selling of our services to your clients
• Excellent planning, organisation and communication skills
• Ability to self-manage and keep track of multiple projects streams
• Confident communicator with excellent writing and speaking skills
• Attention to detail and the ability to multi-task effectively
• Experienced in project and client management
• Personable and easy to work with
• Absolutely passionate about the internet and digital marketing
• Ability to think creatively, and identify and resolve problems
• Ideally familiar with Teamwork.com or similar project management software
• Some experience of Search Engine Marketing would be a bonus.

Key Attributes Required:

• Is proactive in planning to achieve targets and objectives, which deliver profitable outcomes
• Proactively improves the quality of service we deliver to all of our customers
• Respects the views of others and positively contributes to a learning environment that encourages excellence
• Continually asks what more could be done, willingly takes the initiative and consistently does more than is required
• Be proactive with suggestions and pre-emptive with solutions
• Receptive to feedback and asking for help when unsure

What’s it like to work for us:

Our culture and values:

At SOZO, we believe in giving our staff the freedom and space to flourish. We trust our people to work in a way that suits them, so we allow a very flexible approach which is individual to you. You can work from home or our studio in Cheltenham, and you can even work the hours to suit your lifestyle.

• B Corp accredited
• Innovative, cutting edge, forward-thinking
• High standards and great pride in our work and reputation
• Collaborative and happy to share knowledge and help each other
• Open to constructive criticism
• Positive and supportive working environment
• Environmentally friendly
• Opportunities to train and develop, go to conferences and share your knowledge with others
• Innovative, exciting and supportive environment
• Importance of work life balance
• Approachable Management Team
• We like to reward our staff generously and fairly

Up to £35,000 – 45,000 per annum, depending on experience and level. Plus pension scheme, bonus and generous holiday.

Rewards:

• A highly competitive basic salary (with potential for an annual pay rise subject to meeting performance targets).
• Annual staff bonus after a qualifying period.
• Option to work from home/remotely for 2-3 days per week.
• Spacious offices within a sought-after area of Cheltenham (Tivoli).
• A relaxed creative atmosphere.
• Collaborative culture.
• Personal development and training is encouraged.
• Yearly personal development plan.
• Christmas and summer staff parties, as well as ad hoc lunches and team socials.

If you consider yourself to be a strong candidate for this role, and are looking for the next progression in your career to develop your knowledge and skills, then we’d love to hear from you.