Digital Project Manager

Compass Group; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food and beverage services company in Birmingham is seeking a Digital Project Manager to oversee digital projects and ensure alignment with business objectives. You will work closely with product managers and cross-functional teams, utilizing tools like Azure DevOps. This full-time role requires strong stakeholder management and project delivery skills, supporting a hybrid working model with 1–2 days a week on-site.

Qualifications

• Experience managing a multi-project portfolio.
• Proven success delivering complex digital projects.
• Strong facilitator with experience running remote workshops.

Responsibilities

• Plan, manage and deliver digital projects.
• Ensure project delivery within time and budget.
• Collaborate with cross-functional teams to launch digital products.

Skills

PRINCE2 or Agile certification

Experience with digital project delivery

Stakeholder management

Organizational skills

Creative mindset

Problem-solving skills

Experience with Azure DevOps and project management tools

Tools

Azure DevOps

MS Project

Monday.com

Job description

Join to apply for the Digital Project Manager role at Compass Group UK & Ireland

Digital & Technology Team

Join us at a hugely exciting time in Compass Group UK&I’s digital transformation journey.

Our award‑winning Digital & Technology team is leading the way in omni‑channel food and drink ordering solutions—from apps and kiosks to kitchen management systems. We’re also pioneering emerging technologies such as frictionless checkout, AI plate scanning, and robotics.

We’re now looking for an experienced Digital Project Manager to help deliver these industry‑leading innovations and ensure that every project meets the needs of our business and our customers.

The Role

Reporting directly to the Head of Digital Products, you’ll join the team responsible for shaping all customer‑facing technology across Compass UK&I. You’ll manage a multi‑project digital portfolio, delivering projects to time, cost and quality while continually improving our project delivery approach.

As a senior member of the team, you’ll be a role model for project excellence—leading meetings, facilitating workshops, maintaining governance, and guiding stakeholders through complexity. You’ll bring the confidence and communication skills needed to get the best from busy SMEs and cross‑functional teams, whether remote or on‑site.

Although the role is based near Birmingham, we support hybrid working. Expect to spend 1–2 days per week at Parklands, Rubery for collaboration, team time—and great food and drink.

Key Responsibilities

• Plan, manage and deliver digital projects in line with business needs and functional specifications
• Ensure projects are delivered on time, within scope, within budget and to a high standard
• Act as the primary contact for your project portfolio, managing plans and dependencies
• Produce and maintain project documentation in line with PMO standards and provide regular updates to sponsors and stakeholders
• Present clear communications at all levels and lead project review meetings
• Work with Product Managers to raise new digital demands, build business cases, and secure project funding
• Collaborate with product, architecture, data, QA, offshore teams and third parties to launch and scale digital products
• Maintain a proactive RAID log and drive timely mitigations
• Ensure quality assurance practices are followed throughout the lifecycle
• Support continuous improvement of change management processes
• Plan and ensure all business readiness activities are completed before go‑live
• Oversee smooth handover to support teams and business owners

Skills & Experience

• PRINCE2 or Agile certification (or equivalent)
• Experience collaborating closely with Product Managers and understanding product lifecycle
• Ability to manage a multi‑project portfolio
• Proven success delivering large, complex or transformational digital projects
• Strong facilitator with experience running engaging remote workshops
• Experience delivering digital assets such as apps, websites, and platforms, working with development teams and third‑party suppliers
• Confident stakeholder manager across multiple teams and functions
• Strong understanding of project management tools and methodologies—Azure DevOps, Miro, Monday.com, Office 365, MS Project, Co‑pilot
• Excellent organisational skills, able to manage multiple workstreams under pressure
• High integrity with the ability to handle confidential information
• Self‑motivated and adaptable to change
• Creative, continuous‑improvement mindset with a focus on quality outcomes
• Strong influencing and persuasion skillsAnalytical, methodical problem solverBusiness analysis experience beneficialAwareness of data privacy, security and compliance considerations

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Project Management and Information Technology

Industries

Food and Beverage Services