Digital Process Improvement Analyst

Quickline Communications Limited; Willerby; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading broadband provider in the UK seeks a Business Process Analyst to drive digital change and continuous improvement across their systems. The ideal candidate will have proven experience in digital initiatives and strong analytical skills, particularly with tools like Salesforce. The role offers various benefits, including health cashback schemes, annual leave options, and social events, promoting a customer-centric culture within the company.

Benefits

Pension – 5% employer / 5% employee contribution

Health Cashback Scheme

25 days annual leave + bank holidays

Option to buy/sell additional days leave

Enhanced Paternity/Maternity leave

High Street Shopping Discount Scheme

Free Parking on site

Regular ‘Lunch & Learns’

Social Events

Qualifications

• Proven ability to drive digital or continuous improvement initiatives.
• Experience with Salesforce and/or Certinia administration preferred.
• Strong analytical and problem-solving skills.

Responsibilities

• Drive meaningful digital change across systems, processes, and data.
• Partner with technology teams to streamline processes.
• Implement frameworks to monitor and measure digital solutions.

Skills

Strong analytical skills

Ability to communicate confidently

Drive digital improvement initiatives

Tools

Salesforce

Certinia

Job description

A leading broadband provider in the UK seeks a Business Process Analyst to drive digital change and continuous improvement across their systems. The ideal candidate will have proven experience in digital initiatives and strong analytical skills, particularly with tools like Salesforce. The role offers various benefits, including health cashback schemes, annual leave options, and social events, promoting a customer-centric culture within the company.