Digital Data Analytics and Insights Analyst

British Business Bank; Greater London; Hybrid; GBP 31,000 - 35,000; Full time

Job summary

A leading financial institution in the UK is seeking a Digital Data Analytics and Insights Analyst to use analytical expertise in shaping digital performance and customer behavior understanding. The role involves turning data into actionable insights for website optimization and marketing effectiveness. Essential skills include digital analytics experience, excellent communication, and stakeholder management. Benefits include flexible working, substantial annual leave, and comprehensive healthcare plans.

Benefits

30 days annual leave plus bank holidays

15% employer pension contribution

Flexible working

Cycle to work scheme

Healthcare cash plan

Paid voluntary days and family-related leave

Lifestyle benefits including discounts

Qualifications

• Proven experience in digital analytics, reporting, and insights.
• Ability to translate complex information for non-technical audiences.
• Robust and accurate analytical skills.

Responsibilities

• Turn data into actionable insight to optimise website and campaigns.
• Develop robust measurement frameworks and manage digital analytics platforms.
• Guide stakeholders in using data effectively.

Skills

Analytical expertise

Digital analytics experience

Data visualisation tools

Excellent communication

Stakeholder management

Curiosity about digital analytics and AI

Job description

Digital Data Analytics and Insights Analyst

Application Deadline: 27 January 2026

Department: Communications & Marketing

Employment Type: Permanent

Location: London

Compensation: £31,250 - £35,000 / year

Description

Location: Sheffield / London / Hybrid Working (Expectation that you will attend an office 2 days per week)

Contract: Permanent

Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)

Salary: Up to £31,250 (Sheffield) / £35,000 (London) depending on experience

THE ROLE

In this role you will have the opportunity to use your analytical expertise to shape how the organisation understands digital performance, customer behaviour, and marketing effectiveness.

Reporting to the Senior Manager Website User Testing and Experience, you will turn data into actionable insight, helping us optimise our website, campaigns and user experience across the Bank, and play a key part in developing robust measurement frameworks, managing digital analytics platforms, and ensuring our data is trusted, compliant and strategically used.

With proven experience in digital analytics, reporting and insights, you will also be able to demonstrate the ability to translate complex information for non-technical audiences. Using your knowledge of data visualisation tools and your familiarity with customer journeys, you will support improvements to our website to continually improve the experience for stakeholders.

Robust and accurate analytical skills, excellent communication, and stakeholder management are also essential for this role to guide stakeholders in tentering and acting on data. You will also be curious, particularly about digital analytics, and emerging AI technologies.

Key Benefits

• 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
15% employer pension contribution
• Flexible working
• Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more