Deputy Store Manager - Designate

Dunelm; High Wycombe; On-site; GBP 25,000 - 35,000; Part time

Job summary

A leading UK homewares retailer is looking for a Deputy Manager to oversee stores in North West London, including High Wycombe. This role involves managing stock processes, ensuring customer satisfaction, and supporting the Store Manager. Ideal candidates will have retail management experience and a passion for delivering exemplary customer service. The position offers flexible part-time working days, predominantly Monday, Friday, and weekends.

Qualifications

• Proven management experience in retail with a focus on commercial growth.
• Ability to lead and engage a team of around 30 colleagues.
• Demonstrated track record in exceeding KPIs and store standards.

Responsibilities

• Drive store performance through merchandising and campaign execution.
• Ensure high standards of customer experience and product recovery.
• Manage all stock processes and coach the team.

Skills

Management experience

Stock management

Customer service skills

Team leadership

Job description

Overview

We have a fantastic opportunity to join as Deputy Manager to cover stores across North West London. Store it would cover include Greenford, High Wycombe as well as potentially new stores in the region. As a Coach you will looking after all stock processes and commercial activities in the store you are based in but also deputise for the Store Manager (Store Coach) in their absence.

Find your happy place

Our colleagues are our foundations; a wonderful team of people at the heart of our stores. With customer focus the number one priority, our Sales Assistants and Management teams are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression.

Deputy Store Coach responsibilities

As a Deputy Store Coach you will be responsible for commercially driving the store forward through strong stock controls and product availability, planning and execution of campaigns and most important of all, ensuring our customers receive an amazing shopping experience.

What you'll be doing

• Trading the store to ensure strong sales growth through the completion of key weekly activities such as merchandising the store and ensuring campaigns are completed within timescales provided
• Ensuring customers have a great shopping experience through product recovery and updated POS and pricing
• Engrain stock routines into all colleagues to ensure high stock integrity and warehouse procedures
• Lead by example and create an excellent culture and working environment for your team through great colleague engagement
• Manage a team of around 30 colleagues and direct line management of 3 Team Leaders who all oversee certain instore departments/areas
• Assist the Store Coach day-to-day and take full responsibility for all aspects of running a successful store in their absence

What we'll look for in you

• Previous management experience, preferably in a retail environment where you’ve needed to be commercially driven and taken a hands-on approach in day to day activity
• Part time working days can be flexible but ideally working on Monday, Friday and Saturday or Sunday.
• Demonstrate a proven background in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards
• A passion for stock management
• A passion for delighting your customers by ensuring an unrivalled shopping experience
• A team-orientated person, able to communicate effectively and build high performing and highly engaged teams