Deputy Manager

Stonegate Pub Company; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company in Newcastle upon Tyne is seeking a Deputy Manager to foster outstanding guest experiences at the Gosforth Hotel. You will inspire your team, drive performance, and collaborate with the General Manager to maintain service standards. The ideal candidate will have experience in team leadership and a passion for inclusivity. This role offers development programs, bonus opportunities, and exclusive rewards, making it a great opportunity for those looking to advance in the industry.

Benefits

Award-winning development programmes

Bonus opportunities

25% off food and drink

Online discounts via Stonegate Xtra

VIP entry to venues

Corporate discounts at gyms

Early wage access through Stream

Qualifications

• Must be 18 or over to sell alcohol.
• Experience in team leadership and management.
• Ability to motivate and empower others.

Responsibilities

• Provide clear guidance and support to team members.
• Collaborate with General Manager to deliver the pub's vision.
• Maintain standards and ensure consistency in service.

Skills

Team leadership

Performance driving

Guest experience focus

Inclusivity

Job description

Newcastle Upon Tyne, Tyne And Wear, United Kingdom, NE3 1HQ

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Gosforth Hotel. If you love motivating others, driving performance, and making a real impact, we'd love to chat.

• Provide clear guidance, encouragement, and support to help the team grow.
• Support the General Manager and work together to create and deliver our vision
• Maintain consistency in standards and procedures
• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Only a fifteen-minute walk from the South Gosforth metro station, The Gosforth Hotel is a local high‑street pub, centred around live sport and local cask ale. Lunchtimes are busy, with a good‑value offering on quality food for our guests. We stock cask ale from a vast range of local and national breweries; we are a real ale paradise.

What's in it for you?

• Award winning Deputy Manager and General Manager development programmes
• Bonus opportunities
• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream – Early access to your earned wages

To be considered for the Deputy Manager position at Gosforth Hotel you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Gosforth Hotel directly.