Delivery Manager

Caledonian Leisure Ltd; Leeds; Hybrid; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading UK holiday provider is looking for an experienced Delivery Manager to oversee IT projects across the organization. You will manage the full project lifecycle and ensure successful delivery while collaborating with stakeholders and suppliers. The ideal candidate has strong project management skills, excellent communication abilities, and experience in leading digital initiatives. Benefits include competitive annual leave, employee discounts, and ongoing development opportunities.

Benefits

30 days annual leave including bank holidays

Paid day off for your birthday

Employee discounts on products

Company pension scheme

Hybrid working options

Ongoing training and development

Qualifications

• Proven experience managing IT or digital projects in a structured environment.
• Strong planning and organisational skills.
• Ability to engage both technical and non-technical stakeholders.

Responsibilities

• Manage the full project lifecycle from initiation through to delivery.
• Plan, schedule and coordinate project activities and resources.
• Monitor project progress, budgets, and timelines.

Skills

Project management

Planning

Problem-solving

Communication skills

Collaboration

Education

Relevant project management qualification (e.g. PRINCE2, Agile, PMP)

Job description

Caledonian is seeking an experienced and motivated Delivery Manager to join our growing technology team. This is an exciting opportunity for a driven professional who is passionate about delivering high-quality IT solutions that support business growth and enhance customer and colleague experiences.

Working across the Caledonian group, you will be responsible for managing the end-to-end delivery of IT projects, ensuring they are completed on time, within scope and budget, and aligned with business objectives. You will collaborate closely with stakeholders across the organisation, third-party suppliers and internal technical teams in a dynamic and fast-paced environment.

As a Delivery Manager, you will play a key role in supporting digital transformation initiatives and continuous improvement across our systems and processes.

Key responsibilities include:

• Managing the full project lifecycle from initiation through to delivery and post-implementation review.
• Planning, scheduling and coordinating project activities, resources and dependencies.
• Working closely with business stakeholders to understand requirements and translate them into clear project plans.
• Managing risks, issues and change control processes effectively.
• Coordinating internal teams and external suppliers to ensure successful project outcomes.
• Monitoring project progress, budgets and timelines, providing regular updates to stakeholders.
• Ensuring projects adhere to agreed governance, quality standards and best practices.
• Supporting the adoption of new systems and processes through effective communication and change management.
• Complying with company policies, procedures and relevant IT and data security standards.

About you

We are looking for a proactive and organised individual who thrives on delivering results and enjoys working collaboratively across teams.

You will:

• Have proven experience managing IT or digital projects in a structured environment.
• Demonstrate strong planning, organisational and problem-solving skills.
• Have excellent communication skills with the ability to engage both technical and non-technical stakeholders.
• Be confident managing multiple priorities in a fast-paced environment.
• Show a collaborative, professional and solutions-focused approach.
• Have a strong attention to detail and a commitment to delivering high-quality outcomes.
• Ideally hold a relevant project management qualification (e.g. PRINCE2, Agile, PMP), though equivalent experience will be considered.

Benefits

In return for your commitment, we offer a competitive benefits package designed to support and reward our people:

• 30 days annual leave, including bank holidays.
• A paid day off for your birthday.
• Significant employee discounts on Caledonian and partner holiday products.
• Company pension scheme.
• Hybrid or flexible working options (role dependent).
• Ongoing training, development and career progression opportunities within Caledonian.

About us

Caledonian is one of the UK’s leading providers of holidays and short breaks, with a strong reputation for delivering high-quality experiences to our customers.

We believe that the success of our business is built on the commitment, talent and passion of our people. Delivering a quality product is at the heart of everything we do, and we know that supporting, developing and investing in our teams is essential to achieving this.

At Caledonian, we actively encourage collaboration and involvement. We value ideas, welcome feedback and empower our people to contribute to decision-making and continuous improvement across the business.