Debt Advisor

SVP B Attitudelife; Bradford; On-site; GBP 28,000 - 35,000; Full time

Job summary

A community support organization in Bradford is seeking a dedicated Advice Caseworker (Debt Specialist) to deliver essential debt advice and support. The ideal candidate will have experience in debt advice, strong communication skills, and a commitment to professional development. This role offers a chance to positively impact those facing financial challenges and requires a full UK driving licence. Flexible working options are available.

Benefits

Flexible working

Professional development opportunities

Qualifications

• Experience delivering debt advice and managing a caseload.
• Ability to work independently and manage time effectively.
• Willingness to work towards becoming a Debt Relief Order Intermediary.

Responsibilities

• Deliver specialist debt advice and income maximisation support.
• Provide triage assessments and advice at first contact.
• Liaise with creditors and advocate for clients.

Skills

Debt advice delivery

Communication skills

Negotiation skills

Time management

Continuous professional development

Statistical reporting

Education

CertMap qualification

Tools

Advice Pro

Job description

Are you passionate about making a difference in people’s lives through expert debt advice and support? Do you want to work for a values-driven organisation that puts compassion and dignity at the heart of its services?

St Vincent de Paul Society is seeking a dedicated Advice Caseworker (Debt Specialist) to join our team in Bradford. This is a fantastic opportunity to contribute to a vital community service, helping individuals and families navigate financial challenges and access the support they need.

About the Role

As an Advice Caseworker, you will:

• Deliver specialist debt advice and income maximisation support.
• Provide triage assessments and advice at first contact, streamlining access to appropriate services.
• Work across outreach venues and via phone, offering guidance on benefits, housing, budgeting, and debt resolution.
• Liaise with creditors, produce financial statements, and advocate for clients.
• Maintain accurate case records using Advice Pro and contribute to service improvement under the BMDC Advice Contract.

What We’re Looking For

• Experience delivering debt advice and managing a caseload.
• Strong communication and negotiation skills.
• Ability to work independently and manage time effectively.
• Willingness to work towards becoming a Debt Relief Order Intermediary if not already qualified.
• Commitment to continuous professional development.
• CertMap qualification or willingness to obtain it.
• Experience in benefit and housing advice.
• Knowledge of MaPS, FCA, and AQS regulatory frameworks.
• Ability to produce statistical reports and conduct case audits.

A full UK driving licence and access to your own transport is required.

Why Join Us?

You’ll be part of a supportive, mission-driven team committed to making a difference across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

Key Dates & Additional Info

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Closing Date: Monday 8th December 2025

Interviews: Monday 15th December 2025

>We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values, we celebrate and value people of all faiths or none – diversity and inclusion are at the heart of who we are.

If you have any questions or would like to know more about the role, feel free to contact our friendly HR Team on 0207 703 3030 (option 5).

About the SVP

The St Vincent de Paul Society (SVP) has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect – serving anyone, regardless of faith, race, gender, or background.