Datacenter Operations Technician – Customer Installations & Testing

Equinix; Slough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading digital infrastructure company in the UK seeks a proactive individual for a hands-on role in maintaining critical datacentre infrastructure. You will be responsible for installing and testing customer equipment, ensuring seamless operations, and upholding industry standards. The ideal candidate will have experience in customer service and cabling techniques, as well as the ability to work flexible shifts. Join a team that values innovation and inclusivity while impacting the digital world.

Qualifications

• Experience in Customer Service, Operation Centres or Datacentres.
• Experience with Cat5e / Cat6a / Fibre Cabling techniques (Installation, Termination & Testing).
• Previous ISP or Telco Background.
• Willingness to work a shift rota that includes day and night shifts.

Responsibilities

• Racks and stacks customer equipment.
• Installs customer equipment and cabinets.
• Tests all hardware for deployment to local and remote sites.
• Figures out work priorities from the Siebel queue.
• Installs and tests advanced cross connects circuits.
• Maintains detailed written records of all work activity.

Skills

Customer Service experience

Operation Centres or Datacentres experience

Cat5e / Cat6a / Fibre Cabling techniques

Knowledge of network protocols such as TCP/IP

Job description

A leading digital infrastructure company in the UK seeks a proactive individual for a hands-on role in maintaining critical datacentre infrastructure. You will be responsible for installing and testing customer equipment, ensuring seamless operations, and upholding industry standards. The ideal candidate will have experience in customer service and cabling techniques, as well as the ability to work flexible shifts. Join a team that values innovation and inclusivity while impacting the digital world.