Data-Driven Claims Operations Technician

Aviva Direct Ireland Limited; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in the UK is seeking a Claims Operations Technician who thrives on data and operational excellence. This role involves managing claims processes, collaborating with teams to ensure regulatory compliance, and improving performance. The ideal candidate will possess strong analytical skills and communication abilities, along with a familiarity with Lloyd's regulatory environment. The position offers competitive salary, generous pension contributions, and various employee benefits including flexible working options and health support.

Benefits

Competitive salary

Bonus opportunity

Generous pension scheme

29 days holiday

Private Medical Benefit

Discount on Aviva products

Free Aviva shares

Supportive policies

Flexible benefits

Paid volunteering days

Wellbeing support

Qualifications

• Confidence working with data is essential.
• Experience within Lloyd’s of London regulatory environment is advantageous.

Responsibilities

• Support claims processes and ensure they run smoothly.
• Collaborate with internal stakeholders and regulators.
• Provide insights and solutions for governance.

Skills

Strong analytical skills

Excellent written and verbal communication skills

Ability to manage workload and prioritise

Familiarity with Lloyd’s and Velonetic platforms

Interest in learning Power BI, SQL, or Python

Job description

A leading insurance company in the UK is seeking a Claims Operations Technician who thrives on data and operational excellence. This role involves managing claims processes, collaborating with teams to ensure regulatory compliance, and improving performance. The ideal candidate will possess strong analytical skills and communication abilities, along with a familiarity with Lloyd's regulatory environment. The position offers competitive salary, generous pension contributions, and various employee benefits including flexible working options and health support.