Customer Services Operator

Airport Placements; Snodland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency in Snodland is looking for experienced sales order processors to assist during the busy Black Friday and Christmas period. Successful candidates will manage customer orders via phone while ensuring excellent customer service. Flexibility for weekend shifts and a proficiency in English are essential. Driving is preferred due to location, although the site is accessible from the train station.

Qualifications

• Experience in taking calls and processing orders.
• Ability to work varying hours, including weekends.
• Strong customer relations skills.

Responsibilities

• Process sales orders accurately through the CRM system.
• Provide excellent service to customers over the phone.
• Work shifts typically between 8am to 10pm.

Skills

CRM proficiency

Customer relations

Fluent English

Job description

We are seeking experienced sales order processors to join our clients team in the run up to Black Friday and the Xmas period.

Candidates will be experienced in taking calls, selecting the correct product and processing the order through.

You will be used to working with a CRM system, be fully proficient in the English language and demonstrate strong customer relations, providing the best service to the customer that you can.

Hours will vary and shifts will be allocated, but it will include 1 possibly 2 days over the weekend. You will be required to work 5 - 6 days each week. Hours of work will be shifts between the hours of 8am to 10pm normally (averaging an 8.5 hour day normally).

Ideally it is preferred that candidates drive due to location, although it is walkable from the train station.