Customer Service & Personal Banker: Kickstart Your Career

NatWest; Wrexham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading banking institution in Wrexham is seeking a Customer Service, Personal Banker to provide outstanding service to branch customers. You will engage with customers to understand their needs, assist with banking requests, and promote financial products. The ideal candidate will have a passion for customer service, strong communication skills, and will receive training towards a recognized qualification. Competitive salary starting at £26,010 pro rata.

Benefits

Protection, healthcare and lifestyle benefits

Generous holiday entitlement of 33 days

Monthly contribution to retirement fund

Qualifications

• Motivated and driven to develop your career
• Customer-centric approach
• Commitment to develop new skills and responsibilities

Responsibilities

• Guide and support branch customers in achieving financial goals
• Complete general banking requests such as payments and transfers
• Help customers understand banking services
• Identify opportunities for simple financial products

Skills

Customer service passion

Strong attention to detail

Ability to thrive under pressure

Strong communication skills

Interpersonal skills

Job description

A leading banking institution in Wrexham is seeking a Customer Service, Personal Banker to provide outstanding service to branch customers. You will engage with customers to understand their needs, assist with banking requests, and promote financial products. The ideal candidate will have a passion for customer service, strong communication skills, and will receive training towards a recognized qualification. Competitive salary starting at £26,010 pro rata.