Customer Service Assistant

Southern Co-op; Seasalter; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused retail organization is seeking a friendly Customer Service Assistant in Seasalter, UK. This part-time role offers variety and purpose, allowing you to engage and make a difference in the community. Responsibilities include assisting customers, maintaining store appearance, and ensuring a welcoming environment. Benefits include discounts, healthcare plans, and career growth opportunities. Join us and be part of a great team focused on making someone’s day better!

Benefits

20% colleague discount

Healthcare plans

Generous shopping discounts

NEST pension

Cycle-to-work scheme

Qualifications

• Genuine enthusiasm for great customer service.
• Hands-on, can-do attitude.
• Team player who’s always ready to help.

Responsibilities

• Help customers with queries.
• Keep shelves stocked and looking great.
• Serve on the checkout.
• Keep the store clean, safe, and welcoming.

Skills

Enthusiasm for customer service

Hands-on attitude

Team player

Job description

Customer Service Assistant – Be the Friendly Face of Your Community

Looking for a part‑time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.

Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

We would love you to have…

• A genuine enthusiasm for great customer service
• A hands‑on, can‑do attitude
• A team player who’s always ready to help
• A willingness to get stuck into tasks like:
• Helping customers with queries
• Keeping shelves stocked and looking great
• Serving on the checkout
• Keeping the store clean, safe and welcoming

But this role is more than what happens in‑store. We’re all about community - so we’re looking for someone who’s ready to get involved and make a difference.

Why Southern Co‑op?

Southern Co‑op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle‑to‑work scheme, colleague referral scheme and much more.

We want to put U in Southern Co‑op — start your new career now.