Customer Service Agent | Vehicle Hire, Fast-Paced Support

Northgate Vehicle Hire Limited; Inverness; On-site; GBP 28,000; Full time

Job summary

A leading vehicle rental company in Inverness is seeking a Customer Service Agent to provide exceptional service and manage customer needs. Responsibilities include handling inquiries and overseeing vehicle movements. The ideal candidate will demonstrate strong multitasking abilities and customer service skills, with a Full UK or EU Driving Licence required. The role offers a competitive salary of £27,745 plus a quarterly bonus, alongside extensive benefits such as life assurance, well-being services, and a flexible holiday plan.

Benefits

Quarterly bonus scheme

Flexible annual leave

Life assurance

Well-being services

Pension scheme

Vehicle leasing schemes

Retailer discounts

Financial Wellbeing app

Qualifications

• Strong customer service skills.
• Experience in administration is a plus.
• Ability to handle multiple tasks effectively.

Responsibilities

• Manage customer inquiries and bookings.
• Oversee daily vehicle movements in and out of branch.
• Provide outstanding service to ensure customer satisfaction.

Skills

Customer service

Administration

Multi-tasking

Calm attitude

Education

Full UK or EU Driving Licence

Job description

A leading vehicle rental company in Inverness is seeking a Customer Service Agent to provide exceptional service and manage customer needs. Responsibilities include handling inquiries and overseeing vehicle movements. The ideal candidate will demonstrate strong multitasking abilities and customer service skills, with a Full UK or EU Driving Licence required. The role offers a competitive salary of £27,745 plus a quarterly bonus, alongside extensive benefits such as life assurance, well-being services, and a flexible holiday plan.