Customer Service Agent — Fast-Paced Mobility & Perks

ZIGUP plc; Portsmouth; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading provider of integrated mobility solutions in Portsmouth seeks a Customer Service Agent. In this role, you’ll be the first point of contact for customers, managing queries and ensuring a smooth service experience. No prior experience in vehicle rental is needed; all customer service know-how and administration skills are valued. This position offers a competitive salary of £27,745.29 per annum plus potential bonuses and a range of benefits including annual leave, life assurance, and well-being services.

Benefits

Quarterly bonus scheme

24 days annual leave

Free life assurance

Well-being services

Exclusive vehicle-leasing schemes

Pension and save-as-you-earn share scheme

Discounts and cashback via Benefits App

Wagestream App for pay control

Qualifications

• No previous industry or vehicle rental administration experience required.
• Customer service experience necessary.
• Ability to manage multiple tasks effectively.

Responsibilities

• Take award-winning service to customers' doors.
• Resolve customer rental queries effectively.
• Oversee daily vehicle movements in and out of branch.

Skills

Customer service knowledge

Administration skills

Calm, 'can-do' attitude

Multi-tasking ability

Education

Full UK or EU Driving Licence

Job description

A leading provider of integrated mobility solutions in Portsmouth seeks a Customer Service Agent. In this role, you’ll be the first point of contact for customers, managing queries and ensuring a smooth service experience. No prior experience in vehicle rental is needed; all customer service know-how and administration skills are valued. This position offers a competitive salary of £27,745.29 per annum plus potential bonuses and a range of benefits including annual leave, life assurance, and well-being services.