Customer Service Advisor - Maternity Cover (Chadderton)

Vps Jobs; Chadderton; On-site; GBP 22,000; Part time

Job summary

A leading service provider is seeking a Customer Service Advisor to cover maternity leave in Chadderton. The role involves responding to customer queries, managing administrative processes, and ensuring high service levels are maintained. Candidates should have at least 6 months of customer service experience, strong communication skills, and be able to navigate a fast-paced environment. The position is part-time, requiring 32.5 hours per week, and offers a salary of £21,431.73 per annum.

Benefits

Enhanced Family Leave

Colleague Recognition Scheme

Free Level 1 Health Care Cash Plan

Qualifications

• Minimum of 6 months’ experience in a customer service role.
• Strong customer service experience within a fast-paced environment.
• Ability to build strong working relationships across teams.

Responsibilities

• Respond to customer queries within agreed timeframes.
• Manage the administration of quotes, purchase orders, variations, and completions.
• Provide real-time customer updates via phone, email, and customer portals.

Skills

Customer service experience

Multitasking

Communication skills

Organisational skills

Microsoft Office

Job description

A leading service provider is seeking a Customer Service Advisor to cover maternity leave in Chadderton. The role involves responding to customer queries, managing administrative processes, and ensuring high service levels are maintained. Candidates should have at least 6 months of customer service experience, strong communication skills, and be able to navigate a fast-paced environment. The position is part-time, requiring 32.5 hours per week, and offers a salary of £21,431.73 per annum.