Customer Service Administrator

Simplify Group; St. Ives; On-site; GBP 25,000; Full time

Job summary

A leading property services provider in St. Ives is seeking a Customer Service Administrator to support a dynamic Developer team. You'll be responsible for liaising with estate agents, completing valuation reports, and assisting with market appraisals. This role offers a competitive salary of £25,000 plus an uncapped bonus, a friendly workplace, and clear career progression opportunities. Ideal for someone with strong interpersonal skills and a drive to excel in a team-oriented environment.

Benefits

Competitive Salary

Uncapped bonus

25 Days' Holiday plus 8 Public Holidays

Option to Buy or Sell Holiday

Pension

Life Assurance

Enhanced Maternity/Paternity Pay

Free Conveyancing Legals

24-hour GP service

Retail Discounts

Qualifications

• Experience or knowledge in the property sector preferred but not mandatory.
• Ability to complete reports quickly and efficiently.
• Well-honed customer service skills.

Responsibilities

• Liaise with estate agents to compare properties and perform market appraisals.
• Complete valuation reports accurately.
• Arrange for estate agents to value properties.

Skills

Good with people

Calm under pressure

Target driven

Customer service skills

Job description

CUSTOMER SERVICE ADMINISTRATOR

£25,000.00 + Bonus (£27,000.00 OTE)

ST. IVES, CAMBRIDGESHIRE

Do you thrive under pressure? Pay attentionto detail? Enjoy hitting targets and being rewarded for doing so?

We have the job for you!

THE JOB

The Customer Service Administrator, known internally as a Valuation Manager,at Move With Us (part of Simplify)worksas part of a busy and friendly Developer team.With full training provided,you’ll be tasked with liaising with estate agents, writing valuation reports, and supporting the wider team in a busyCustomer Service role.

This role can be incredibly rewarding, both from a financial and personal perspective. You’ll be able to earn uncapped commission and work with a cohesive and tightly knit team. There is also a clear career path within the team for those who are ambitious, perform strongly,and wish to progress.

WHAT YOU’LL BE DOING

• Working with estate agents to compare properties, review figures and perform market appraisals
• Completing Valuation reports quickly and accurately
• Obtaining availability and property details from customers and arranging for estate agents to value their property

BENEFITS

Competitive Salary (£25,000.00) + uncapped bonus (£27,000 OTE), a friendly office environment in beautiful surroundings, 25 Days' Holiday (Plus 8 Days' Public Holiday), Option To Buy Or Sell Holiday, Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP 24-hour service, Retail Discounts Plus Many More!

OUR HIRING PROCESS:

1. You’ve checked out our job ad
2. It’s gathered your interest and you’ve applied using our easy application process
3. If selected, you come meet our lovely team and we discuss the finer details
4. In some cases, we might invite you for a second interview
5. If successful, we make the offer and get the ball rolling
6. Once in post, you can refer your friends to us too andearn a sweet referral bonus – for each one!

REQUIREMENTS

And now for the nitty gritty:

To be successful in this role, you’ll need to be good with people, calm under pressure whilstmaintaining high levels of accuracy, and target driven. Ideally, you'll have prior knowledge or experience of working within the property sector although we are prepared to train the right person from scratch.

You’ll be expected to complete reports quickly and efficiently, and whilst this is not a customer facing role, you will need to have well honed customer service skills and a personable yet professional manneras you will spend a lot of time on the phone and email.

Personality is key!

OUR PEOPLE

Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

ABOUT US

Move With Us aim to be the first choice for businesses with property interests and we are committed to making sure that our services realise that ambition.

By bringing together the right people, processes and suppliers, we believe we can achieve the results that our clients expect. Trusted by many of the UK’s leading lenders, house builders and probate practitioners to value, manage and sell property, we work hard to ensure that our services exceed our clients’ needs.