Customer Sales Advisor

Routes To Work South; East Kilbride; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing eco-friendly food packaging distributor is looking for a proactive Customer Sales Representative to join their office-based sales team. The role involves managing telesales activity, customer service, and new customer development, while also providing administration support. We're seeking responsible candidates with strong communication skills and a customer-focused approach. This position offers flexible hours and a supportive working environment, ideal for those looking to contribute to a positive company culture.

Benefits

Supportive working environment

Training and development opportunities

Direct access to senior management

Responsibilities

• Manage telesales activity, customer service, order processing, and new customer development.
• Identify and target new sales opportunities through research and sales campaigns.
• Provide administrative and internal sales support to the management team.
• Maintain accurate records, filing systems, and general office administration.
• Support development of internal telesales processes and assist with training.
• Assist with BRCGS internal audits and attend relevant training.
• Promote a positive company culture with customers and suppliers.
• Maintain a clean and organised office environment.

Skills

Responsible, reliable, honest and trustworthy

Strong communication and organisational skills

Confident telephone manner and customer-focused approach

Comfortable working with Excel and Word

Ability to work independently and as part of a small team

Willingness to learn, take initiative and support colleagues

Job description

Job Specifics

• Reference No: CD382
• Location: East Kilbride
• Hours: Full & Part Time available(Full-time 9am–4pm or 9am–5pm Part-time role of 16–20 hours per week within core hours of 9am–5pm).
• Salary: D.O.E
• Closing Date: Friday 30th January 2026
• Why should you apply for this role: Strong company reputation

Job Overview

Our employer is a growing eco-friendly food packaging distributor supplying bakeries, butchers and wholesalers across the UK. We are looking for a proactive and reliable Customer Sales Representativeto join our office-based sales and customer service team.

This role is well suited to someone who enjoys customer interaction, telesales and supporting sales growth while also contributing to the smooth running of the office.

Main Duties & Responsibilities

Key Tasks

• Manage telesales activity, customer service, order processing, and new customer development
• Identify and target new sales opportunities through research and agreed sales campaigns
• Provide administrative and internal sales support to the Business Development Manager and Directors
• Maintain accurate records, filing systems, and general office administration
• Support the development of internal telesales processes and assist with staff training when required
• Assist with BRCGS internal audits and attend relevant training
• Represent Verona Eco professionally, promoting a positive company culture with customers and suppliers
• Maintain a clean and organised office environment in line with company standards.

Employer Expectations

Skills/Knowledge/Experience etc

• Responsible, reliable, honest and trustworthy
• Strong communication and organisational skills
• Confident telephone manner and customer-focused approach
• Comfortable working with excel and word
• Ability to work independently and as part of a small team
• Wness to learn, take initiative and support colleagues when needed

Qualifications/Tickets/Licences Required

• A stable, office-based role within a growing UK packaging business
• Supportive working environment with direct access to senior management
• Training and development opportunities