Customer-Focused Team Member (Flexible Hours)

Oliver Bonas Ltd; Farnham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular retail company in Farnham is looking for a proactive Team Member to deliver exceptional customer experiences. The ideal candidate will possess strong people skills and excellent customer service abilities. Responsibilities include maintaining product knowledge, supporting store performance, and ensuring adherence to operational practices. This role offers generous employee discounts, flexible holidays, and initiatives supporting equity, diversity, and inclusion. A positive attitude and resourcefulness are key traits we seek.

Benefits

Generous employee discount up to 60% off all products

Free access to employee assistance programme

Flexible holiday – 30 days

Annual discretionary profit-related bonus scheme

Pension plan auto-enrolment

Refer a Friend incentive

Enhanced parental leave

Mental Health First Aider support

Free refreshments in store

Qualifications

• Must have great people skills and excellent customer service.
• Ability to multi-task and stay organised.
• Positivity and resourcefulness are essential.

Responsibilities

• Provide a great experience to every customer.
• Maintain excellent product knowledge.
• Support other stores as needed.

Skills

Great people skills

Excellent customer service

Organisation skills

Multi-tasking ability

Positivity and vibrancy

Resourcefulness

Job description

A popular retail company in Farnham is looking for a proactive Team Member to deliver exceptional customer experiences. The ideal candidate will possess strong people skills and excellent customer service abilities. Responsibilities include maintaining product knowledge, supporting store performance, and ensuring adherence to operational practices. This role offers generous employee discounts, flexible holidays, and initiatives supporting equity, diversity, and inclusion. A positive attitude and resourcefulness are key traits we seek.