Customer-First Security Tech Account Manager

Varonis Systems, Inc.; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading data security company based in the UK seeks a Technical Account Manager to serve as the primary contact for customers. This role involves onboarding customers, ensuring data protection, and providing ongoing support to maximize value. Successful candidates will have a Bachelor's Degree, 4+ years in a customer-facing role, and strong technical and customer service skills. The position may require up to 25% travel and embodies a commitment to customer success and collaboration.

Qualifications

• 4+ Years working in a customer-facing role in Cloud, Cyber Security, or Data Security & Privacy.
• Knowledge of enterprise IT, cloud, and security technologies.
• Commitment to customer success.

Responsibilities

• Ensure data is protected from insider threats and cyber-attacks.
• Onboard customers to Varonis platforms and deliver ongoing support.
• Prepare and deliver quarterly business reviews.

Skills

Customer service skills

Technical acumen

Problem-solving abilities

Communication skills

Sales orientation

Education

Bachelor’s Degree or equivalent experience

Tools

Windows OS

Enterprise IT knowledge

Job description

A leading data security company based in the UK seeks a Technical Account Manager to serve as the primary contact for customers. This role involves onboarding customers, ensuring data protection, and providing ongoing support to maximize value. Successful candidates will have a Bachelor's Degree, 4+ years in a customer-facing role, and strong technical and customer service skills. The position may require up to 25% travel and embodies a commitment to customer success and collaboration.