Customer Experience Pro: Drive Growth & Service Excellence

EVO Group; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Job summary

A market-leading organisation in the UK is seeking a Customer Experience Advisor to ensure exceptional service and build customer relationships. The role involves contacting customers, handling inquiries, and providing tailored solutions. Ideal candidates will have demonstrated customer service skills and an ability to work towards targets. This is a full-time, entry-level position offering opportunities for growth.

Benefits

Opportunities for growth and development

Collaborative work environment

Qualifications

• Experience in a customer-focused telephony environment.
• Strong interpersonal and communication skills are essential.
• Must be able to work towards targets.

Responsibilities

• Contact customers to optimise sales and promote campaigns.
• Handle inbound and email enquiries efficiently.
• Maintain customer databases and identify growth opportunities.

Skills

Customer service experience

Strong communication skills

Ability to build rapport

PC literacy

Critical thinking

Job description

A market-leading organisation in the UK is seeking a Customer Experience Advisor to ensure exceptional service and build customer relationships. The role involves contacting customers, handling inquiries, and providing tailored solutions. Ideal candidates will have demonstrated customer service skills and an ability to work towards targets. This is a full-time, entry-level position offering opportunities for growth.