Customer Experience Associate – Betting Shop

William Hill PLC; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading betting and gaming company is seeking a part-time Customer Service Representative to deliver excellent customer service in our shops. Responsibilities include welcoming customers, processing bets, and assisting with queries. You’ll enjoy competitive perks, including a London Location Allowance, annual pay reviews, paid birthday off, and more. This role is perfect for those who are people-oriented and eager to engage with a diverse customer base. Join us to help elevate the customer experience.

Benefits

London Location Allowance

Annual Pay Review & Bonus Scheme

Paid birthday day off

Subsidised travel

Pension plan

Perks and discounts

Training and development

Qualifications

• Must be age 18 or older.
• Passion for delivering great customer service.
• Ability to engage with customers from all walks of life.

Responsibilities

• Welcome customers with a friendly face.
• Process bets and assist with customer queries.
• Help customers with betting terminals.

Skills

Strong interpersonal skills

Empathy

Customer service passion

Job description

A leading betting and gaming company is seeking a part-time Customer Service Representative to deliver excellent customer service in our shops. Responsibilities include welcoming customers, processing bets, and assisting with queries. You’ll enjoy competitive perks, including a London Location Allowance, annual pay reviews, paid birthday off, and more. This role is perfect for those who are people-oriented and eager to engage with a diverse customer base. Join us to help elevate the customer experience.