Customer-Centric Retail Assistant — Training & Growth

Screwfix Direct Ltd; Knockbain; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in Scotland is seeking a Retail Assistant to provide outstanding customer service. In this role, you will welcome customers, assist with product guidance, and maintain store standards. The ideal candidate is a friendly communicator eager to learn, and you will benefit from a competitive salary, ongoing training, and various employee perks. Join us to build a promising career in a supportive environment.

Benefits

Competitive salary

28 days annual leave

Company pension scheme

Life cover

Employee discounts

Health and wellbeing resources

Excellent training opportunities

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, no prior retail experience needed.
• Friendly, flexible, reliable, honest, and enthusiastic.

Responsibilities

• Welcome customers, understand their needs, and guide them to products.
• Assist with deliveries, maintain product stock, and ensure high standards.
• Work as part of a team that takes pride in the store.

Skills

Customer service excellence

Positive attitude

Communication skills

Willingness to learn

Reliability

Job description

A leading retail company in Scotland is seeking a Retail Assistant to provide outstanding customer service. In this role, you will welcome customers, assist with product guidance, and maintain store standards. The ideal candidate is a friendly communicator eager to learn, and you will benefit from a competitive salary, ongoing training, and various employee perks. Join us to build a promising career in a supportive environment.