Customer Care Full & Part Time Magor MSA

McDonald's; United Kingdom; On-site; GBP 18,000 - 22,000; Full time

Job summary

A well-known fast-food chain in the UK seeks a Customer Care Assistant to be the face of their restaurant. You'll engage with customers, ensuring they feel welcome and valued while maintaining a clean and inviting dining atmosphere. Ideal candidates are friendly and energetic, possess excellent communication skills, and work well within a team. The role promises a vibrant work environment with numerous benefits, including holiday pay and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• You must have effective communication skills including face-to-face verbal communication.
• Ability to maintain high energy levels while working efficiently.
• You should be naturally friendly, courteous, and helpful.

Responsibilities

• Deal with customers and ensure everything runs smoothly in customer areas.
• Maintain cleanliness in the dining area and create a welcoming atmosphere.
• Establish and maintain positive communication with customers.

Skills

Effective communication skills

Attentive listening

Teamwork

Friendly behaviour

High energy levels

Job description

Overview

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Responsibilities

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts at all Roadchef sites and from top high street and online brands and much more..........