Customer Assistant: Fast-Paced Retail with Career Growth

Lidl Northern Ireland Limited; Antrim; On-site; GBP 40,000 - 60,000; Full time

Job description

Regional Mobile Vehicle Repair Technician

Reference: JAN20261156

Expiry date: 2026-02-09 17:14:00.000

Location: Ellesmere Port / Crewe / Stockport

Benefits: A superb range of exclusive colleague benefits and discounts

Regional Mobile Vehicle Repair Technician - North West Region - Covering Crewe, Stockport and Ellesmere Port sites

Salary: Basic salary up to £45k + Uncapped Bonus (Realistic OTE of £60k) + use of Mercedes Sprinter Van

We are looking for a proven bodyshop technician with experience in Paint Sprayer, Panel Technician, Panel Beater, SMART Repairer or Mobile Bodyshop Technician. If you are seeking the next step in your career, we would love to hear from you!

As a Roaming Mobile Vehicle Repair / Bodyshop Technician, you will have use of a fully kitted Mercedes Sprinter Van with repair capsules and a self‑sufficient power source.

You will predominantly cover the Stockport, Crewe and Ellesmere Port sites but will also be required to support the North West branches as part of a mobile repair team, completing repairs on customers’ cars at their workplaces, homes and approved locations. NO COLD CALLING. All work is supplied in advance by a central team.

Whether you want to develop in your current role or are hungry to learn new skills and take on greater responsibilities, we can help you build a personalised plan to give you the training and support you’re looking for.

We have industry‑recognised training to keep you up to date with the latest repair methods. Naturally, due to the nature of the job you will need to have a full UK/EU Driving Licence.

Through our in‑house IMI accredited training centre we commit to regularly refresh your knowledge and can broaden your technical skills to include a wide range of specialisms including Hybrid & EV vehicle repair.

Why choose FMG RS?

• fantastic uncapped monthly bonus schemes plus guaranteed average bonus when you're on holiday!
• start with 23 days annual leave, of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
• free life assurance (x2 your basic salary)
• exclusive colleague‑only vehicle‑leasing schemes
• pension & save‑as‑you‑earn share scheme
• A Benefits App giving a huge range of retailer discounts and cashback deals
• well‑being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• Stream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!
• We’re part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain – few other businesses can offer you the volume, variety and long‑term security as us;
• You’re rewarded for your part in our success – lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes;
• We invest in you – we believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too;
• We’re growing – it’s an exciting time for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;

Join the FMG RS family

With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King’s Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry‑leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Customer Assistant

Experience Level: Store

Reference nr. 643987

Apply Until 28.01.2026

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.

Customer obsessed, high energy and love learning every day? If that sounds like you, earn £370+ per week as a Customer Assistant on our standard 30 hour contract.

Your role will be varied working across different shift times, tasks and with different colleagues. What does a normal day as a Customer Assistant look like? (there’s no such thing as ‘normal’ in retail but we’ve tried our best!)

As a Customer Assistant you are required to sell alcohol, therefore you must be 18 or over to work in our store.

Shift Patterns:

• Morning shift: Starting at 5am or 6am with your team, you’ll be getting our award‑winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl!
• Middle shift: Starting mid‑morning or early afternoon, you’ll make sure our stores are spotlessly clean, well presented and our products remain fresh, all while helping customers with queries on the shop floor and working on tills to minimise till queues
• Late shift: From your start time in the afternoon, you’ll make sure our customers experience is top class by serving them with a smile while on the tills, restocking missing items and getting the store ready for the next day

What you'll do

• Interacting with the customer in a pleasant, friendly and helpful manner
• Ensuring stock loss controls are followed in all areas of the store
• Maintaining store and external cleanliness and hygiene standards
• Following freshness and rotation principles
• Ensuring all waste is managed correctly
• Assisting in the stock count process

What you'll need

• A can‑do attitude and excellent customer service skills
• The willingness to go the extra mile for our customers
• To be responsible and reliable
• To enjoy working in a fast‑paced, varied environment
• A good team player
• Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude

What you'll receive

We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl

• £12.40 per hour rising to £14.10 per hour after 3 years
• Additional supplements paid depending on the days & hours worked
• Company pension
• Genuine opportunities for career development
• Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on‑going development
• Mobile and broadband discounts with Vodafone
• Generous discounts available; Circle K, Bike to Work
• Maternity Leave top up, Marriage Leave, Employee Assistance Programme

Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.