Customer Assistant - ABS46253

Aberdeenshire Health and Social Care Partnership; Ellon; On-site; GBP 21,000 - 23,000; Part time

Job summary

A regional health and social care organization is seeking a Customer Assistant in Ellon. The successful candidate will join the libraries and cultural team, providing library services and engaging with the community. This part-time role requires excellent customer service and digital skills. Responsibilities include assisting with children's events and participating in outreach. The position includes weekend hours and requires a flexible approach. The salary ranges from £21,837 to £22,527 annually.

Qualifications

• Must participate in helping customers with enquiries.
• Assist with children's events and storytelling.
• Engage in outreach events to promote library services.

Responsibilities

• Provide library services to the community.
• Work a flexible shift including Saturdays.
• Demonstrate commitment to quality service delivery.

Skills

Excellent customer service skills

Good communication skills

Digital skills

Ability to work with all age groups

Flexible approach

Enthusiasm for libraries and culture

Job description

# Customer AssistantRef no:: ABS46253Published:: 12/01/2026Closes:: 26/01/2026Location:: Formartine House, Union Street, Ellon, AB41 9BASalary:: £21,837 - £22,527 per yearContract Type:: PermanentPosition Type:: Part TimeHours:: 30.75 hours per week## Job DescriptionLive Life Aberdeenshire are looking for someone with excellent customer service skills to join our libraries and cultural team at Ellon Library.As part of the libraries team, you will assist in the provision of library services to the community. As well as having excellent communication skills, you will need good digital skills and the ability to work with all age groups. In addition, the postholder will participate in a range of duties such as helping customers with any enquiries, children’s events, storytelling and participating in outreach events. It is essential that you have a flexible approach and an enthusiasm for libraries and culture.There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.Will include Saturday working 10am - 2pm.**Informal Enquiries to Pearl Morrison - 01467 538491**For more information about living and working in Aberdeenshire, please clickPlease feel free to read our guidance on and how to requestA Privacy Notice giving you information on the data we hold on you, what we do with that data, who we share your data with and your rights under GDPR is available . Alternatively, we can send a copy if you ask us to by emailing [e-mail]## RequirementsThis post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.This post has a minimum requirement of one reference which must be your current or most recent employer.Aberdeenshire Council appreciates the value of a diverse workforce. We adopt inclusive practices, transparent policies and foster a culture built on mutual respect.## Job Attachments* Share this job posting via Email### Advertisement