CSR- In office Sales Representative

Loya Insurance Group; United Kingdom; On-site; GBP 20,000 - 28,000; Full time

Job summary

An insurance provider in the United Kingdom is seeking a CSR- In office Sales Representative. This full-time position involves selling new auto insurance and servicing existing policies while ensuring excellent customer service. Candidates should be computer literate, possess a high school diploma, and previous customer service experience is preferred. Bilingual skills in English and Spanish are advantageous.

Qualifications

• Must pass state licensing requirements.
• Reliable transportation is necessary.
• Flexibility in schedule is a requirement.

Responsibilities

• Sell new auto insurance policies and renewals.
• Service existing policies and market for new business.
• Provide professional and courteous service to customers.

Skills

Excellent communication skills

Customer service experience

Bilingual (English/Spanish)

Education

High School Diploma

Tools

Computer literacy

Job description

Overview

Join to apply for the CSR- In office Sales Representative role at Fred Loya Insurance Agency.

Note: Remove any extraneous or duplicate prompts and keep only relevant job information.

Essential Duties and Responsibilities

• Sell new auto insurance policies and renewals.
• Service existing policies and market for possible new business.
• Provide professional, courteous service to internal and external customers.
• Answer questions regarding customer’s policy.
• Accept payments and process transactions.
• Identify potential needs the customer may have regarding their policy.
• Follow up with customers on quotes, renewals, and cancellations.
• Participate in marketing initiatives for new business development as needed.
• Maintain a neat and clean work area and office.
• FNOLs (vehicle inspections).
• Taking vehicle pictures (squatting, bending, flexing may be required).
• Bank deposits.
• Position is full time.
• Other duties as assigned.

Qualifications / Requirements

• Computer literate; basic to intermediate skills.
• Bilingual (English/Spanish) is helpful.
• Must have excellent communication skills, be assertive, and provide a first-rate experience for customers.
• Must pass state licensing requirements.
• Flexible schedule.
• Reliable transportation.

Education / Training / Experience

• High School Diploma.
• Previous customer service experience is helpful.

Summary

• Essential Duties and Responsibilities (as listed above).

Employment type

• Full-time

Seniority level

• Entry level

Job function

• Other

Industries

• Insurance