CRM Strategy & Growth Lead (MS Dynamics 365)

Kaercher Used Equipment GmbH; Banbury; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading equipment provider in the UK is seeking a CRM Manager to lead and coach the team in delivering growth. You will develop the annual CRM strategy, enhance operations through data-driven insights, and ensure compliance with regulations. The ideal candidate will have CRM experience with platforms like Microsoft Dynamics 365 or Salesforce, possess strong analytical abilities, and demonstrate excellent leadership skills. This position offers a range of benefits including a pension scheme and discretionary bonuses.

Benefits

Pension Scheme

Discretionary Bonus Scheme

24 days annual holiday + bank holidays

Critical Illness Cover

Life Insurance

Qualifications

• Proven experience in CRM systems, preferably MS Dynamics 365, Salesforce, or Oracle.
• Strong analytical skills to understand data insights.
• Exceptional management and leadership capabilities.

Responsibilities

• Manage the CRM team to deliver business priorities efficiently.
• Develop and execute an annual CRM strategy for the UK and Ireland.
• Provide analysis and reporting on CRM usage and performance.

Skills

CRM experience

Data analytics

Management and leadership skills

Operational and strategic approach

Tools

Microsoft Dynamics 365

Salesforce

Oracle

SAP

Job description

A leading equipment provider in the UK is seeking a CRM Manager to lead and coach the team in delivering growth. You will develop the annual CRM strategy, enhance operations through data-driven insights, and ensure compliance with regulations. The ideal candidate will have CRM experience with platforms like Microsoft Dynamics 365 or Salesforce, possess strong analytical abilities, and demonstrate excellent leadership skills. This position offers a range of benefits including a pension scheme and discretionary bonuses.