Credit Management Team Manager

Fresh Direct Group; Ashford; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading foodservice supplier in the UK is seeking a Team Manager in Credit Management to lead a team focusing on customer credit risk management. The successful candidate will demonstrate strong leadership capabilities and excellent communication skills. Responsibilities include evaluating creditworthiness and driving process improvements. This full-time role requires proficiency in MS Excel and familiarity with ERP systems. Join a company committed to diversity and inclusiveness, where everyone's talents are celebrated.

Qualifications

• Experience in leading and developing high-performing teams.
• Strong ability to analyze data and make informed decisions.
• Expertise in setting objectives and performance monitoring.

Responsibilities

• Lead and develop a team of Credit Management specialists.
• Evaluate creditworthiness using financial data.
• Drive process improvements for efficiency.

Skills

Leadership abilities

Analytical skills

Problem-solving skills

Communication skills

Organizational skills

Proficiency in MS Excel

Tools

ERP systems

Automation tools

Job description

We are recruiting a Team Manager within the Credit Management department, which is a great role for someone who has a strong people management background, ideally with experience in either credit management or finance.

You will be responsible for leading a team to ensure effective management of customer credit risk, to optimize cash flow, minimize bad debt exposure, and support business growth through sound credit management practices. This role plays a key part in safeguarding the company’s financial health by implementing robust credit policies, assessing creditworthiness, and maintaining strong relationships with internal stakeholders and external clients.

This role is working Monday- Friday, 39 hours per week.

Key Responsibilities:

• Team Management:
  • Lead, coach, and develop a team of Credit Management specialists.
  • Set clear objectives, monitor performance, and conduct regular reviews.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Ensure adherence to internal controls.
• Support your team to evaluate creditworthiness of new and existing B2B customers using financial statements, credit reports, and payment history.
• Ensure consistency and accuracy in credit assessments.
• Drive process improvements to enhance efficiency and use AI and automation wherever desirable.
• Be the lead with your Sales colleagues to enable growth.
• Policy & Compliance:
  • Contribute to the implementation and regular review of our credit policies.
• Work closely with Sales, Finance, and Legal teams to align credit decisions with business objectives.
• Support commercial negotiations by providing credit insights.
• Act as a key point of contact for internal and external stakeholders on credit management matters.

About You;

The successful candidate will demonstrate strong leadership capabilities, with the ability to motivate, develop, and manage a high-performing team while conducting meaningful career and performance discussions. You will possess excellent delegation and performance management skills, alongside strong analytical and problem-solving abilities, enabling them to interpret data and make informed decisions. Clear and professional communication is essential, with the ability to engage effectively with internal teams and external stakeholders, negotiate successfully, and explain complex issues in a simple and practical manner. The role requires strong organisational skills, including the ability to prioritise tasks and manage workloads effectively under tight deadlines. Technical proficiency in MS Excel is required, along with familiarity with ERP systems and automation tools.

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Brakes

Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!