Credit Controller

AccessPay; Manchester; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A financial services company is seeking a part-time Credit Controller to manage accounts receivable and follow up on outstanding payments. This role requires strong attention to detail, excellent communication, and organizational skills. Key responsibilities include monitoring overdue accounts, producing credit control reports, and providing customer support. With a hybrid work model, you will work in the Manchester office once a week. Benefits include generous holiday, pension scheme, and free gym membership.

Benefits

Hybrid working

25 days holiday plus public holidays

Free Gym Membership

Health cash plan

Access to training

Qualifications

• Previous experience in credit control, accounts receivable, or similar finance/AR role.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.

Responsibilities

• Manage accounts receivable, including sending statements and reminders.
• Monitor overdue accounts, follow up for payment.
• Produce regular credit control reports.

Skills

Attention to detail

Excellent communication

Organizational skills

Negotiation skills

Problem-solving abilities

Tools

Accounting software/ERP systems

Job description

Hours:

3 days per week, open to discussion on the days/hours worked

About the role:

We are seeking a diligent and organised Credit Controller to help manage our accounts receivable, monitor outstanding payments, and support the broader finance team on a flexible part‑time basis (3 days/week, though we are open to discussion on days/hours worked).

This role is ideal for someone who enjoys balancing financial responsibility with strong customer/contact management, values flexibility, and will also serve as the first point of contact when customers raise queries related to their invoices.

What you’ll be doing:

• Manage accounts receivable, including sending out statements and payment reminders.
• Monitor overdue accounts, follow up with customers for payment in a timely and professional manner.
• Maintain accurate records of customer accounts.
• Produce regular credit control reports (e.g. aged debtor reports), highlight at‑risk accounts and recommend actions.
• Support month‑end/financial close activities related to receivables.
• Provide excellent customer communication: negotiate payment plans, offer reminders and follow‑up calls, handle queries politely and professionally.
• Liaise with other teams (Sales, Implementation, Customer Success) as needed to resolve invoice or credit‑related queries or disputes.

About you:

• Previous experience in credit control, accounts receivable, or similar finance/AR role.
• A strong eye for detail and high level of accuracy.
• Good organisational and time‑management skills, able to prioritise tasks in a varied workload.
• Excellent communication and negotiation skills; confident dealing with customers in medium to large organisations.
• Competent with accounting software/ERP systems (or willingness to learn).
• Comfortable working independently (given part‑time nature), but also collaborating with wider finance and other teams.
• Professional, polite, persistent, with good problem‑solving abilities.
• Hard working and well organised.

Benefits

• Hybrid working (1 day per week in our Manchester office)
• 25 days’ holiday public holidays increasing with length of service (pro rated for part‑time employees).
• Birthday off work.
• 2 paid volunteer days a year.
• Salary Exchange pension scheme (auto‑enrolled from day one).
• Free Gym Membership with Pure Gym or £240 yearly Wellbeing Allowance.
• Enhanced maternity, paternity, and adoption leave.
• Cycle to work scheme.
• Health cash plan.
• Free breakfast & lunch when in the Manchester office.
• Discounted Parking in Manchester.
• Access to training – both internal and external.

AccessPay values:

• Always Learning
  They are naturally inquisitive, always striving to become an expert in our field.
• Supportive
  Helpfulness sits at the heart of your culture, when they win, we win as a team.
• Driven to Achieve
  They are passionate and energetic - whatever the mission. When they encounter challenges they show courage, resilience, and initiative to overcome them.
• Committed to Excellence
  Through their technical prowess, creativity, personal integrity and accountability, they deliver exceptional outcomes and exceed expectations time and time again.