COUNTRY STORE ASSISTANT

T H White Ltd; Marlborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail company in Marlborough is seeking a full-time Country Store Assistant to serve customers both in person and over the phone. Key responsibilities include handling stock, processing payments, assisting customers with product inquiries, and resolving issues. The ideal applicant will possess good numeracy and literacy skills, and previous retail experience is a plus but not required as training will be provided. Benefits include salary reviews, pension contributions, and a company incentive scheme.

Benefits

Market surveyed salary – reviewed annually

Employer contributory pension/ death in service cover

Share Plan

Division cross-sell incentive scheme

Discounted staff accounts

Extra holiday entitlement

Company sick pay after qualifying period

Role-specific company clothing/uniform

Health and work-related well-being support

Qualifications

• Previous retail experience is an advantage but not essential.
• Full training will be provided for the right person.

Responsibilities

• Handle all aspects of stock including taking, checking, and ordering.
• Process customer payments using the till.
• Assist customers in finding products and provide advice.
• Help resolve customer issues.
• Engage with customers face-to-face, by phone, and other methods.

Skills

Good numeracy skills

Good literacy skills

Team player

Ability to work independently

Job description

We are looking to recruit a Country Store Assistant to join the busy team at Marlborough, serving our customers both by phone and in person.

Hours:

Full-time position, working 5 days in 7 on rota basis.

Monday - Friday 8am-5:30pm, Saturday 8am-4pm, Sunday 9am – 3pm

Key Duties will Include:

• All aspects of stock handling including stock taking, quality checking and stock ordering
• Processing customer payments using the till
• Assisting customers in finding products they are looking for; providing advice and recommendations where appropriate
• Help resolve any customer issues
• Deal with customers face-to-face, by phone and other e-methods

The Ideal Applicant:

We are looking for an individual who:

• possesses good numeracy and literacy skills,
• is a team player, but also able to work comfortably on your own
• Previous retail experience is an advantage but not essential, as full training will be provided for the right person.

Benefits:

At T H WHITE, it is our philosophy to try to do everything we can to ensure that everyone working for us is happy and gets pleasure and satisfaction from their work.We are committed to training and developing our employees to enable them to achieve their maximum potential.We also provide the following:

• Market surveyed salary – reviewed annually
• Employer contributory pension/ death in service cover
• Share Plan
• Division cross-sell incentive scheme
• Staff accounts at every branch with discounted prices
• Extra holiday entitlement – after a certain number of years
• Company sick pay after qualifying period
• Role-specific company clothing/uniform
• Recognition and support for health and work-related well-being