Convenience Store Manager — Lead Teams, Drive Service & Growth

Sainsbury's Supermarkets Ltd; Ashford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail company in the United Kingdom is seeking a dedicated Store Manager for their Ashford location. The successful candidate will have full control over the store operations, ensuring exceptional customer service while managing a team efficiently. Responsibilities include planning for upcoming activities, improving store performance, and navigating employee relations. The role offers a competitive salary starting from £35,800, along with various benefits including healthcare and a generous discount scheme.

Benefits

Private Healthcare

Interest free car loan

Annual bonus scheme

Discount card

Generous holiday entitlement

Pension matching contributions

Sainsbury’s share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on memberships and vouchers

Qualifications

• Experience leading an operation with accountability for delivering customer, financial, and organisational outcomes.
• Ability to lead and model excellent customer service and business values.
• Experience in managing employee relations cases including dismissals.

Responsibilities

• Ensure delivery of customer service excellence through effective store management.
• Plan and prepare for trading activity to ensure safety and legal compliance.
• Lead a team of Customer and Trading Managers to achieve operational goals.

Skills

Customer service

Leadership

Performance management

Business acumen

Data analysis

Job description

A leading retail company in the United Kingdom is seeking a dedicated Store Manager for their Ashford location. The successful candidate will have full control over the store operations, ensuring exceptional customer service while managing a team efficiently. Responsibilities include planning for upcoming activities, improving store performance, and navigating employee relations. The role offers a competitive salary starting from £35,800, along with various benefits including healthcare and a generous discount scheme.