Conference & Banqueting Lead: Elevate Events

Andras Hotels; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel group in Northern Ireland is looking for a Conference & Banqueting Supervisor. This role involves supervising team members to ensure high presentation standards, leading shifts during events, and handling customer queries effectively. The ideal candidate will have experience in a similar role and possess excellent communication skills. You'll enjoy benefits like discounted hotel rates, enhanced pension schemes, and ongoing training opportunities.

Benefits

Discounted hotel rates worldwide

Health Care Cash Plan

Enhanced pension scheme

Employee appreciation events

Training and development programs

Qualifications

• Experience within a C&B / events role is essential.
• Strong supervisory skills with a hands-on approach are necessary.
• Customer service experience is crucial.
• Ability to work under pressure and motivate a team.
• Good communication and organizational skills are needed.

Responsibilities

• Lead the shift during service and ensure standards are met.
• Supervise daily operations and comply with policies.
• Liaise with organizers to confirm event details.
• Maintain cleanliness and food handling standards.
• Handle customer complaints and refer issues as needed.

Skills

Experience within a C&B / events role

Proven experience supervising and directing others

Customer service experience

Ability to meet deadlines

Good communication skills

Job description

A leading hotel group in Northern Ireland is looking for a Conference & Banqueting Supervisor. This role involves supervising team members to ensure high presentation standards, leading shifts during events, and handling customer queries effectively. The ideal candidate will have experience in a similar role and possess excellent communication skills. You'll enjoy benefits like discounted hotel rates, enhanced pension schemes, and ongoing training opportunities.