Complex Care Support Worker

Libertatem Healthcare Group; Caldicot; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare service provider in Caldicot is seeking a Complex Care Support Worker. You'll support a female client with complex needs, including cerebral palsy and epilepsy. Responsibilities include assisting with daily living activities, administering medication, and providing emotional support. The ideal candidate will have experience in complex care, strong communication skills, and a compassionate approach. This role offers competitive pay, including weekends and night shifts.

Benefits

Access to benefits platform

Exclusive discounts at retailers

Wellness Centre support

Gym membership discounts

Employee Assistance Programme

Qualifications

• Genuine passion for care and making a difference.
• Reliable, committed, and flexible approach.
• Experience in managing challenging behaviours.

Responsibilities

• Assist with personalised routines, including use of hoists.
• Support with daily living activities such as personal hygiene.
• Administer medication and monitor health conditions.
• Provide emotional support and companionship.
• Maintain accurate care records.

Skills

Strong communication and interpersonal skills

Compassionate, patient, and empathetic nature

Experience in complex care

Ability to work independently and as part of a team

Job description

Overview

Join Our Team as a Complex Care Support Worker – Make a Real Difference! We’re offering an exciting opportunity for a support worker to work alongside our client with complex needs in Caldicot, Monmouthshire.

Pay: Days - £16.35 per hour weekdays, £16.96 per hour Saturdays & £16.85 per hour Sundays. Waking Nights - £16.35/17.60 per hour. Hours: Bank (covering a mixture of days and waking nights). Days: 09:30 – 17:30, Nights: 21:00 – 09:00.

About The Role

You’ll be supporting a lady in her 20s who, due to a brain injury, has complex clinical needs including cerebral palsy, epilepsy, learning difficulties and quadriplegia. We’re looking for someone with experience in support work and the ability to build a strong, supportive relationship through clear communication and empathy.

She lives in a purpose-built bungalow that includes a sensory room and a hydrotherapy pool. She loves company and enjoys music, singing, arts & crafts, cooking, baking and sensory activities. Your role will be to support her physically and emotionally, helping her live life to the fullest.

Responsibilities

• As a support worker, you will:
• Assist with personalised routines, including use of hoists
• Support with daily living activities such as personal hygiene and mobility
• Administer medication and monitor health conditions
• Provide emotional support and companionship
• Maintain accurate care records and report any changes
• Collaborate with healthcare professionals and family members

Qualifications

• A genuine passion for care and making a difference
• Strong communication and interpersonal skills
• Compassionate, patient, and empathetic nature
• Reliable, committed, and flexible approach
• Experience in complex care and managing challenging behaviours
• Ability to work independently and as part of a team

You’ll need to be confident working independently and collaboratively, with the ability to build a trusting relationship with the client and her family.

Why Join Us?

As part of Libertatem Healthcare Group (a Sonderwell company), you’ll be joining a team dedicated to delivering exceptional care and promoting independence.

Benefits Include

• Access to our benefits and communication platform
• Exclusive discounts at thousands of retailers
• Wellness Centre and financial wellbeing support
• Gym membership and healthcare cash plan discounts
• Employee Assistance Programme (EAP)

About Libertatem Healthcare

We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do.

Apply Now

If you’re passionate about making a difference and want to be part of a supportive, values-driven team, we’d love to hear from you.

Contact: [e-mail]

The Libertatem Healthcare Group was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence. Operating on a national basis, Libertatem Healthcare Group can provide clients with care and support wherever they are located, our care and support packages put our clients independence at the very centre of everything we do.

The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.