Clinical Administrator

Transformationunitgm; Carlisle; On-site; GBP 24,000 - 27,000; Full time

Job summary

A prominent NHS hospital trust is hiring a Clinical Administrator to provide secretarial and administrative support to medical staff in Carlisle. Ideal candidates should have prior experience in NHS systems, a Level 3 qualification in administration, and strong IT skills. This opportunity offers a salary range of £24,937 - £26,598 annually and includes flexible work arrangements. Applicants must demonstrate excellent communication skills and the ability to manage their time effectively.

Qualifications

• Experience of secretarial/administrative procedures.
• Knowledge of medical terminology.
• Ability to accurately input, collate, and present information.

Responsibilities

• Provide a high standard of secretarial & administration support to medical staff.
• Communicate with patients regarding appointments.
• Cover Clinical Administrator posts as required.

Skills

IT Skills

Advanced keyboard skills

Excellent communication skills

Ability to manage time effectively

Ability to work without direct supervision

Education

Level 3 qualification in administration

English qualification at Level 2

Maths qualification at Level 1

Tools

MS Office

NHS Systems (eRecord, System One)

Job description

Employer The Newcastle upon Tyne Hospitals NHS Foundation Trust Employer type NHS Site NCCC Cumbria Town 317 NCCC Cumbria Salary £24,937 - £26,598 per annum Salary period Yearly Closing 28/01/2026 23:59 Interview date 10/02/2026

Clinical Administrator (Team Secretary)

Band 3

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.

With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, w e’re in the top five providers of specialised health services in the country.

As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

Provide a high standard of secretarial & administration support to the consultants, medical staff and their teams, interacting with other departments, patients, the wider healthcare colleagues. Act as a focal point of communication for the clinical team and assist the NCCCNC Administration Manager in the organisation of the clinical team’s workload and the smooth running of the department. This post is not a Healthcare/Admin Hybrid.

• Interview Date: Tuesday 10th February 2026
• Post based in Carlisle, Cumbria
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

Working within the Northern Centre for Cancer Care – North Cumbria, Carlisle
New referral logging & appointments
Producing Clinic Outcome report & letters
Stationary & Stores
Outpatient waiting Lists
Clinic room booking & Clinic builds

Working for our organisation

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Northern Centre for Cancer Care, North Cumbria

These include a range of flagship services which deliver cutting‑edge care (supported by state‑of‑the‑art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Detailed job description and main responsibilities

• Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
• Communicates with patients regarding appointments and admissions at the request of the medical team
• Provide cover for Team Leader within your administration team as required
• Cover Clinical Administrator posts Trust wide as required

Person specification

Qualifications & Education

• • Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
• • English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
• • Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

• • Experience of secretarial/administrative procedures
• • Working Knowledge of NHS Systems e.g. eRecord, System One
• • Knowledge of medical terminology

Skills & Abilities

• • IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
• • Advanced keyboard skills including a high standard of word processing skills
• • Excellent communication skills
• • Ability to work without direct supervision
• • Ability to manage time effectively and work on own initiative
• • Ability to accurately input, collate and present information

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

Employer certification / accreditation badges