Client Support & Sales Admin Specialist

Airport Placements; Yeovil; On-site; GBP 28,000 - 30,000; Full time

Job summary

A company in ecommerce packaging based in Yeovil is seeking a Client Support Executive to assist the Sales Director. This role involves managing schedules, correspondence, and customer inquiries while providing comprehensive support. The ideal candidate will have strong negotiation skills and a friendly demeanor, along with experience in customer service. The position offers a salary range of £28k to £30k, with additional benefits including 23 days holiday and free parking.

Benefits

23 days holiday plus Bank holidays

Free Parking

Pension

Paid Lunch

Qualifications

• Experience in customer service with a customer centric attitude.
• Ability to manage multiple administrative tasks effectively.
• Proven track record of handling customer queries and achieving satisfaction.

Responsibilities

• Monitor emails and manage the diary for the Sales Director.
• Organise travel and prepare communications as needed.
• Process sales orders and maintain databases.
• Provide comprehensive product information to customers.

Skills

Strong negotiation skills

Query management

Objection handling

Sales process knowledge

Warm and friendly personality

Tools

Microsoft 365 Business Central

Smartsheet

Google Sheets

Excel

Job description

A company in ecommerce packaging based in Yeovil is seeking a Client Support Executive to assist the Sales Director. This role involves managing schedules, correspondence, and customer inquiries while providing comprehensive support. The ideal candidate will have strong negotiation skills and a friendly demeanor, along with experience in customer service. The position offers a salary range of £28k to £30k, with additional benefits including 23 days holiday and free parking.