Client Support Executive

Portico Corporate Reception Management Ltd; City of London; On-site; GBP 25,000; Full time

Job summary

A leading reception management company in central London seeks an Executive Receptionist (Client Support Executive) to deliver exceptional service in a busy law firm. Ideal candidates should possess strong people skills, the ability to multi-task, and experience in a client-focused environment. This role offers a competitive salary of £24,960 and various employee benefits including excellent holiday allowance and training opportunities.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Exceptional communication skills to build relationships.
• Experience in a client service role, preferable in a law firm.
• Delivering 5-star service in a corporate/hotel environment.

Responsibilities

• Provide a friendly welcome at reception to all visitors.
• Assist in booking and facilitating onsite meetings and events.
• Manage ad-hoc daily tasks through email, phone, and service desk app.

Skills

Excellent people skills

Ability to work under pressure

Multi-tasking

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Portico are currently recruiting for an Executive Receptionist (Client Support Executive), based at the Central London offices of one of the largest law firms in the world.
As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events. You will also get involved with other ad‑hoc daily tasks and requests via email, phone and the service desk app.

Hours: 32 hours a week as required - Monday to Thursday
Salary: £24,960

Applicants must have a bubbly personality and excellent people skills, giving them the ability to build long lasting relationships. They will have the ability to work well under pressure, as well as the ability to multi‑task and manage their day effectively to balance the needs of visiting guests with room bookings and events management.

Experience of delivering 5-star service within a busy corporate or hotel environment is essential. Experience in a client services role and previous experience in law firm would be advantageous.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.