Client Support Executive

Portico Corporate Reception Management Ltd; Birmingham; On-site; GBP 14,000 - 17,000; Part time

Job summary

A leading corporate reception management company is seeking an Executive Receptionist based in Birmingham. In this role, you will provide excellent customer service, manage reception duties, assist in onsite meetings, and maintain booking systems. The ideal candidate is passionate and hardworking, dedicated to delivering 5-star service. This position offers part-time hours with an excellent benefits package, including a competitive salary and holiday allowance.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Passionate and hardworking individual needed.
• Must be able to deliver 5-star customer service.

Responsibilities

• Provide a friendly welcome to all visitors.
• Assist in booking and facilitating onsite meetings.
• Create and maintain bookings via Condeco.
• Manage parking system and prepare meeting rooms.

Skills

Customer service

Punctuality

Excellent communication

Team collaboration

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Portico are currently recruiting for an Executive Receptionist (Client Support Executive), based at our Birmingham Multinational Law Firm offices.

As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events. You will also get involved with other ad-hoc daily tasks and requests via email, phone and the service desk app.

Some of the duties expected of you are to create & maintain bookings via Condeco, Greet Clients & Colleagues, Liase with Catering & Facility Teams, consistently maintain excellent standards, Manage Parking System, Prepare name badges, Prepare and maintain Meeting rooms throughout the day.

If this sounds like you – please apply today!

Hours: 21 hours a week / Tues - Thurs

Salary - £14, 600

Applicants will need to be passionate, hardworking, ambitious, punctual and able to deliver 5* customer service.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.