Client Manager

The Branding Journal; Greater London; Hybrid; GBP 45,000 - GBP 60,000; Full time

Job summary

A leading branding agency in London is seeking a Client Manager to orchestrate project delivery and build strong client relationships. The role demands exceptional project management and interpersonal skills, with a passion for branding and a knack for communication. This hybrid position fosters collaboration in a dynamic environment, pushing for excellence in client-facing materials and project execution. If you're ready to join a team that values creativity and connection, we invite you to apply.

Qualifications

• Proven project management skills, thriving in dynamic environments.
• Exceptional interpersonal skills to build relationships.
• Passion for branding and learning latest trends.

Responsibilities

• Orchestrate projects from start to finish, ensuring flawless delivery.
• Be the communication hub with clear updates and problem-solving.
• Become a client expert, understanding their business and insights.
• Uphold brand excellence in all client-facing materials.
• Collaborate with resource management for project efficiency.
• Spot opportunities to grow client relationships.

Skills

Proven project management skills

Exceptional interpersonal skills

Passion for branding

Understanding of financial principles

Positive, proactive attitude

Excellent communication skills

Job description

Landor is looking for a Client Manager to join our London studio. Could this be you?

We are Landor. World-leading brand experts, underpinned by the most expansive strategic & creative capabilities in our category. We make brands more valuable and less vulnerable. We build brands differently. We work with our clients to define and solve their business problems through the lens of brand. We strategically join the dots between our design, experience, governance and measurement capabilities, and always connect our brand work to business outcomes. Landor companies also include amp (sonic branding), bdg (workplace & architectural experts), Deep Local (creative technologists) and ManvsMachine (3D motion design). We are part of WPP.

What you’ll do

• Orchestrate projects from start to finish, ensuring they're delivered flawlessly – on time, within budget, and exceeding expectations.
• Be the communication hub, keeping everyone informed and aligned with clear updates and proactive problem-solving.
• Become a client expert, understanding their business inside and out, and sharing valuable insights with the team.
• Uphold brand excellence by ensuring all client-facing materials are polished, professional, and perfectly on-brand.
• Collaborate with resource management to secure the right talent and budget for each project, maximising efficiency.
• Spot opportunities to grow client relationships by identifying how Landor's capabilities can solve their biggest challenges.
• Maintain a well-organised library of client deliverables, ensuring easy access to key information.
• Develop your proposal writing skills, crafting compelling scopes of work that win new business.
• Champion great creative, providing constructive feedback and advocating for the best possible solutions.

What you’ll need

• Proven project management skills, with the ability to thrive in a dynamic and ever-changing environment.
• Exceptional interpersonal skills, enabling you to build strong relationships with internal and external partners.
• A passion for branding and a desire to learn about the latest trends and innovations in the industry.
• A solid understanding of financial principles and the ability to contribute to budget management.
• A positive, proactive attitude and a willingness to go the extra mile to achieve success.
• Excellent communication skills, both written and verbal, with the ability to present ideas clearly and persuasively.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

We build brands. We build futures. Landor, a WPP company, is an equal opportunity employer. We consider all applicants without discrimination or regard to particular characteristics, committed to a culture of respect where everyone belongs and can progress in their careers.