Client Enablement & Onboarding Specialist (Hybrid)

Fragomen; Sheffield; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global immigration services provider in Sheffield is seeking a Client Enablement Specialist to support corporate functions and enhance client service delivery. The ideal candidate will manage new client onboardings, communicate with stakeholders, and assist with process documentation. Strong client engagement and advanced MS Office skills are essential. Offering a competitive salary and comprehensive benefits, this role promotes a hybrid work policy and values employee well-being.

Benefits

Competitive Salary

Health and Wellness Benefits

Professional Development opportunities

Hybrid Work Arrangements

Qualifications

• Ability to multi-task in a fast-paced role with competing demands.
• Previous experience within immigration or related role is preferred.

Responsibilities

• Participate in implementation calls and partner with Senior Managers.
• Act as the main point of contact for requirements or process questions.
• Lead the documentation of onboarding process requirements.

Skills

Excellent client engagement skills

Strong communication and writing skills

Familiarity with writing business protocols

Strong organisational and data entry skills

Advanced MS Office

Education

Bachelor's degree in business or related field

Tools

Microsoft Visio

Job description

A global immigration services provider in Sheffield is seeking a Client Enablement Specialist to support corporate functions and enhance client service delivery. The ideal candidate will manage new client onboardings, communicate with stakeholders, and assist with process documentation. Strong client engagement and advanced MS Office skills are essential. Offering a competitive salary and comprehensive benefits, this role promotes a hybrid work policy and values employee well-being.