Cisco AV & Teams Specialist — Hybrid London

Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global financial services provider is seeking an Intermediate Support Engineer for Audio Visual in their London office. This role involves serving as an expert for Cisco AV systems, providing high-level support for C-level events, and managing installation and maintenance in various settings. Candidates should have over 5 years of relevant experience, great troubleshooting skills, and a passion for new AV technologies. A hybrid work environment is offered along with diverse development opportunities.

Benefits

Comprehensive healthcare offerings

Retirement planning and tuition reimbursement

Paid volunteer days

Qualifications

• 5+ years of progressive experience in AV technologies with a focus on Cisco and Microsoft Teams solutions.
• Experience supporting VIP conferencing needs.
• Outstanding communication, presentation, and interpersonal skills.

Responsibilities

• Serve as an Audio‑Visual SME for Cisco AV including deployment, integration, incident management and support.
• Plan and execute town halls, board meetings, training, and hybrid events.
• Monitor and support day‑to‑day AV related service requests.

Skills

AV technologies experience

Troubleshooting abilities

Project management skills

Interpersonal skills

Education

5+ years of experience in AV technologies

Tools

Cisco AV systems

Microsoft Teams

Zoom

Job description

A global financial services provider is seeking an Intermediate Support Engineer for Audio Visual in their London office. This role involves serving as an expert for Cisco AV systems, providing high-level support for C-level events, and managing installation and maintenance in various settings. Candidates should have over 5 years of relevant experience, great troubleshooting skills, and a passion for new AV technologies. A hybrid work environment is offered along with diverse development opportunities.