Checkout Service Team Leader – Drive Excellence

Morrisons; Chelmsford; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading UK supermarket is looking for a Checkout Team Leader to enhance service performance and lead the front end team. In this role, you will create a supportive culture and deliver outstanding customer service while adhering to policies and procedures. You should be an effective relationship builder with strong operational knowledge and the ability to plan and organize your team's workload. Enjoy a flexible work schedule, substantial holiday, and great employee benefits as part of your journey with us.

Benefits

Fully flexible shift patterns

Six weeks holiday including bank holidays

15% discount in supermarkets

10% discount card for friends/family

Career progression opportunities

Subsidised cafe/shop floor ranges

Competitive pension and life assurance

Healthcare benefits

Morrisons MyPerks with discounts

Family-friendly policies including maternity leave

Responsibilities

• Lead the Checkout team and drive service performance.
• Ensure policies and procedures are followed accurately.
• Utilize dashboards to optimize the front end experience.
• Support colleagues and communicate effectively within departments.
• Minimize waste and ensure timely completion of tasks.

Skills

Building and maintaining effective relationships

Leading and coaching teams

Operational knowledge of the Service department

Planning and organization

Meeting strict deadlines

Job description

A leading UK supermarket is looking for a Checkout Team Leader to enhance service performance and lead the front end team. In this role, you will create a supportive culture and deliver outstanding customer service while adhering to policies and procedures. You should be an effective relationship builder with strong operational knowledge and the ability to plan and organize your team's workload. Enjoy a flexible work schedule, substantial holiday, and great employee benefits as part of your journey with us.