Charity Shop Lead: Retail & Volunteer Team

AVS Newcastle ltd; United Kingdom; Hybrid; GBP 24,000; Full time

Job summary

A charity organization in the UK is looking for an Assistant Shop Manager to help run a retail shop and provide excellent customer service. This role involves overseeing volunteers, collaborating on shop profitability, and creating a welcoming environment. Ideal candidates will possess retail experience and strong people skills. Attractive benefits include flexible working options, generous annual leave, and professional development opportunities.

Benefits

Flexible working options

36 days annual leave

Pension scheme

Employee benefits platform

Wellbeing support

Cycle to work scheme

Qualifications

• Experience in a retail environment.
• Ability to provide excellent customer experience.
• Flexibility to meet the needs of the store.

Responsibilities

• Collaborate to run a profitable, customer-focused shop.
• Oversee team of volunteers and deliver their induction.
• Deliver a brilliant shopping environment.

Skills

Retail experience

Customer service skills

Team leadership

Financial awareness

Tools

IT skills

Job description

A charity organization in the UK is looking for an Assistant Shop Manager to help run a retail shop and provide excellent customer service. This role involves overseeing volunteers, collaborating on shop profitability, and creating a welcoming environment. Ideal candidates will possess retail experience and strong people skills. Attractive benefits include flexible working options, generous annual leave, and professional development opportunities.