Change Manager Information Technology · Guildford

Surrey Satellite Technology Ltd.; Guildford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in Guildford is seeking a skilled Change Manager to lead SAP S/4HANA implementation. You will drive change initiatives, enhance business processes, and engage stakeholders for effective adaptation. This role requires strong project management and communication skills, and offers a hybrid working option with a focus on office days.

Qualifications

• Proven experience in delivering change management strategies for SAP/ERP implementations.
• Familiarity with established change management frameworks.
• Excellent interpersonal and communication skills.

Responsibilities

• Lead the design and implementation of change management activities.
• Work closely with stakeholders to understand change impacts.
• Ensure effective communication of changes across the business.

Skills

Change Management

Stakeholder Engagement

Business Process Reengineering

Project Management

Communication Skills

Training Coordination

Education

Bachelor’s degree in Business Administration

Relevant field qualifications

Job description

*The role sits inside IR35*

We are seeking a highly skilled and experienced Change Manager with in-depth expertise in SAP / ERP implementations, specialising in business process reengineering and optimisation. This individual will play a pivotal role in transforming and streamlining our business operations by driving change management initiatives, ensuring effective adoption of SAP S/4HANA, and aligning cloud solutions to meet our business goals.

The successful candidate will collaborate with cross-functional teams to identify opportunities for improvement, design optimised business processes, and manage stakeholder engagement to ensure a smooth transition to the SAP S/4HANA Public Cloud environment.

Key Tasks

• Change Management Leadership: Lead the design and implementation of change management activities, ensuring changes are effectively communicated, and adopted by the business. Develop and manage detailed change management plans.
• Stakeholder Engagement: Work closely with business leaders, project managers, and IT teams to understand change impacts and develop strategies to address them.
• Business Process Adoption: Ensure changes to processes are effectively documented and communicated to the effected teams and wider business.
• Implementation: Collaborate with all departments including IT and functional teams during the cutover from current systems to the new SAP environment.
• Communication Strategy: Develop and execute communication plans to keep stakeholders and the wider business informed and engaged throughout the project go-live process and into business as usual operations.
• Training and Support: Working with the HR training team for the creation of appropriate training material, co-ordinate the delivery of end user training for the new systems and updated processes.
• Resistance Management: Identify potential resistance to changes and develop strategies to mitigate these challenges.
• Monitoring and Reporting: Monitor the progress of change management activities and report on their effectiveness. Provide regular updates to senior management.

Previous Experience

• Proven experience in delivering change management strategies for large-scale SAP / ERP implementations or similar ERP systems.
• Familiarity with established change management frameworks
• Strong project management skills, including the ability to manage competing priorities and meet deadlines.

Qualifications Knowledge & Skills

• Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field.
• Experience in public cloud SaaS implementation projects, ideally within Manufacturing environments
• Demonstrated experience in business process reengineering and continuous improvement initiatives
• Ability to analyse complex business challenges and translate them into actionable solutions.
• Experience in working with cross-functional teams in dynamic and fast-paced environments.
• Excellent inter‑personal and communication skills, able to influence, persuade and negotiate with people at all levels (externally & internally) as well as to assist in reaching compromises when there are conflicting requirements
• High degree of organisation, self‑motivation and able to work autonomously and using own initiative
• Good team working skills, together with the ability to interface with others at all levels
• Good presentation skills and customer facing skills · Results orientated with a strong drive to deliver
• Flexible and adaptable to changing priorities
• Excellent planning and organising skills
• Highly organised with clear communication skills
• Decision making and creative problem solving skills
• Proven ability to deliver solutions under pressure and to tight timescales

Location The role is based in our Head Office in Guildford, with a minimum of 4 days in the office and optionaly working 1 day per week from home if the role allows.