CCTV Control Room Operator – 24/7 National Ops

Equans Services Limited; United Kingdom; On-site; GBP 28,000; Full time

Job summary

A facilities management company in the UK is seeking a CCTV Control Room Operator for its National Operations Centre. This full-time position involves managing alarms, responding to requests, and ensuring effective CCTV operations. Candidates should have experience in a high-call-volume setting, solid IT skills, and an SIA license or willingness to obtain one. The role also offers a competitive salary and benefits, including a company share scheme and paid volunteering days.

Benefits

Company share scheme

2 paid volunteering days

Cycle to work scheme

Season ticket loan

Employee assistance programme

Qualifications

• Need previous experience in high call volume environments.
• SIA licensed for Public Space Surveillance or willingness to obtain.
• Excellent standard of written and spoken English.

Responsibilities

• Manage site alarm activations and CCTV verification.
• Respond to requests from Facilities Management Helpdesk.
• Maintain accurate incident logs and gather evidential information.

Skills

Experience in a Control Room environment

Excellent communication skills

Knowledge of CCTV operations

SIA license for PSS CCTV operations

IT skills including Microsoft Office 365

Education

GCSE Grade C in Maths and English

Tools

Microsoft Office 365

Job description

A facilities management company in the UK is seeking a CCTV Control Room Operator for its National Operations Centre. This full-time position involves managing alarms, responding to requests, and ensuring effective CCTV operations. Candidates should have experience in a high-call-volume setting, solid IT skills, and an SIA license or willingness to obtain one. The role also offers a competitive salary and benefits, including a company share scheme and paid volunteering days.