Catering Assistant

G4S; Cheltenham; On-site; GBP 28,000; Full time

Job summary

A leading security services firm in Cheltenham is seeking an entry-level candidate to manage hospitality services. Responsibilities include customer service, preparing food items, and adhering to health and safety regulations. Ideal candidates should have relevant catering experience and basic food hygiene certification. The position offers a salary of £27,628.81 per annum, alongside various benefits including an annual retention bonus, 30 days of holiday, and a company pension.

Benefits

Annual retention bonus of £2,000

30 days holiday including Bank Holidays

Company pension scheme

Subsidised healthcare plan

Employee discounts

Qualifications

• Must have relevant catering experience.
• Basic knowledge of Health & Safety and Food Safety is required.
• Willingness to obtain security clearance prior to employment.

Responsibilities

• Deliver excellent customer service.
• Prepare and deliver hospitality services.
• Maintain cleanliness and hygiene standards.
• Complete Food Safety documentation.

Skills

Communication skills

Customer service

Teamwork

Basic Food Hygiene Level 2

Education

Relevant catering experience

Basic knowledge of Health & Safety

Job description

Salary: £27,628.81 per annum

Location: Cheltenham

Working Hours: Permanent, Full Time, 40 hours per week (Mon-Fri 06:30-19:30)

Includes an annual retention bonus of £2,000 (pro-rata), plus 30 days holiday per year, including Bank Holidays, plus 2.5 Privilege days per year.

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Responsibilities

• Deliver excellent customer service at all times, anticipating and responding to customer needs.
• Operate coffee machines, handle cash, and prepare basic food items.
• Prepare and deliver hospitality across the site as required.
• Ensure correct stock rotation, assist with stocktaking, and minimize waste.
• Maintain cleanliness and hygiene standards in all work areas.
• Complete and maintain Food Safety and Health & Safety documentation, including temperature checks.
• Check equipment is in safe working order and report any faults promptly.
• Demonstrate professionalism, reliability, honesty, and teamwork at all times.
• Represent G4S positively as an ambassador, upholding company values.
• Undertake required training and development to meet company standards.
• Wear G4S uniform and safety footwear, ensuring a smart, presentable appearance.
• Be flexible to meet business needs, including occasional work at nearby units.
• Be proactive and adaptable to changing demands.
• Must be willing to obtain extended security clearance prior to employment.

Essential Qualifications

• Relevant catering experience.
• Basic knowledge of Health & Safety and Food Safety.
• Basic knowledge of COSHH.
• Basic knowledge of due diligence requirements, allergens.
• Basic Food Hygiene Level 2.

Desirable Qualifications

• Food safety certificate.
• Previous experience of a quality catering operation.
• IT Competent.

Benefits

• 2.5% Golden Hello payment on commencement of employment.
• Annual retention bonus of £2,000 (pro-rata for part time employees), subject to maintaining clearance requirements.
• 30 days holiday per year, including Bank Holidays, rising to 35 days after 5 years service.
• Progression, training and development catered to you.
• Charity work.
• Refer A Friend incentives.
• Company pension scheme with employer contributions.
• G4S Life Assurance Scheme.
• Subsidised healthcare plan.
• Charity work- Match-IT and Payroll Giving.
• Confidential Counselling Services.
• 24/7 support specialising in health and medical.
• Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

Please be aware that due to the nature of the business security clearance to a high government level will be required.

G4S is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at [e-mail] to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.