Care Team Leader

Housing Diversity Network; Lowestoft; On-site; GBP 29,000; Full time

Job summary

A healthcare organization in Lowestoft is seeking a dynamic Care Team Leader to inspire and lead the team at Levington Court. The role involves providing guidance, supporting team development, and ensuring high-quality Extra Care services. Required qualifications include Level 3 in Health and Social Care and strong leadership skills. The position offers a competitive salary of £28,476 per year, 38 hours per week, and benefits including annual leave and ongoing training opportunities.

Benefits

22 days annual leave (pro rata) plus bank holidays

Free DBS checks, Hepatitis and Flu vaccination

Cashback Health plan

Access to Blue Light Card

Ongoing training and development

Wellbeing programme

Qualifications

• Supervisory qualification or commitment to achieve within 18–24 months.
• Strong leadership and interpersonal skills.
• Good understanding of care standards and legislation.

Responsibilities

• Oversee day-to-day operations of the Extra Care service.
• Inspire and support the care team.
• Ensure high-quality service delivery.

Skills

Leadership

Interpersonal skills

Time-management

Knowledge of care standards

Compassionate approach

Ability to remain calm under pressure

Adaptability

Accountability

Education

Level 3 in Health and Social Care

Supervisory qualification

Job description

Care Team Leader – Levington Court, Lowestoft

£28,476 per year

38 hours per week; Permanent

Work pattern to be confirmed

Job Ref: LC067

Are you ready to inspire and lead? We are seeking a dynamic and motivated Team Leader to join our Extra Care service, Levington Court. In this role, you will provide clear guidance, empower and motivate your team, and foster a positive, supportive environment where staff feel valued and confident. Through effective communication, training, and mentorship, you will help your team reach their full potential.

About the Role

As a Care Team Leader, you will work closely with the Service Manager to oversee the day‑to‑day operations of our Extra Care service. Your leadership will inspire and support the care team, ensuring we deliver the highest quality service to our customers.

Required Skills, Knowledge & Experience

• Level 3 in Health and Social care or above.
• Supervisory qualification or commitment to achieve within 18–24 months.
• Strong leadership and interpersonal skills, ability to support & empower the team.
• Compassionate, person‑centred approach.
• Excellent organisational and time‑management abilities.
• Good understanding of care standards and legislation following Orwell’s Protocol/Policy/Procedures.
• Understanding of Orwell’s values, mission, and care philosophy. Adhere to Orwell’s ‘PACE’ values.
• Ability to remain calm under pressure and make decisions confidently for best outcomes for all.
• Knowledge of Care Standards: CQC regulations, Safeguarding, Health & Safety. Compliance with Care Standards and documentation.
• Adaptation to varying situations: respond to changing needs and unexpected situations with a positive mindset.
• Accountability: taking responsibility for team performance and care quality while leading by example.
• Empowerment: offer opportunities for professional growth such as NVQs, workshops; assign tasks based on strengths; share vision and goals clearly; explain roles and responsibilities.

About Levington Court

Levington Court is situated in close proximity to Lowestoft’s picturesque seaside location, offering many local amenities. It is an Extra Care housing scheme that provides independent living with 24‑hour care services if needed and shared facilities.

Benefits

• 22 days annual leave (pro rata) plus bank holidays.
• Free DBS checks, Hepatitis and Flu vaccination.
• Cashback Health plan.
• Access to Blue Light Card – membership fees apply.
• Ongoing training and development; opportunities to progress through the Orwell Academy.
• Wellbeing programme.

Interview Dates

To be confirmed.

Application Information

Orwell Housing Association is committed to safeguarding, safe employment, empowerment, and diversity. It does not provide visa sponsorship; applicants must be eligible to work in the UK and provide right‑to‑work documentation upon appointment. The role requires an enhanced DBS check; new arrivals to the UK must provide a Statement of Good Conduct. We are a Disability Confident Leader and welcome applicants with disabilities.

For any barriers to applying, contact the Talent team by phone [phone]) or email work@orwell‑housing.co.uk.

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see our privacy notice at https://www.orwell-housing.co.uk/about-us/privacy-policy/. By applying you agree to the privacy notice and consent to the processing of your data as part of this application.

Further Information

For more information and career guidance, check our career hub.

Closing Date: 01/01/2026

Reference ID: 36287